Entry Level Office Position

Seeking candidates to join our growing operations team as a Video & Data Analyst!

This is a hybrid position, based in Boston. Our operations department works from home on Fridays.

Summary:

The Video & Data Analyst will be responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments. These may include: restaurants, bars, hotels, convenience stores, trades, etc.

Responsibilities:

• Monitor, review and analyze video feed (CCTV) and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc.
• Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, and customer experience.
• Monitor locations through video feed (CCTV) to determine if quality of standards is being adhered to.
• Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction.
• Assist with ad-hoc requests from clients.
• Conduct reports of findings with detailed information and still pictures.
• Meet daily, weekly and monthly goals while maintaining high quality standards.
• Additional tasks as required.

Requirements

Have you been described as having a curious mind? Do you enjoy investigating patterns and root causes? If so, this may be the role for you. Qualified candidates should also have:

• High School diploma or equivalent; a Bachelor's Degree is preferred.
• Prior experience in a professional work environment is preferred.
• Proficient with MS Office applications.
• Demonstrates discretion; understands the importance of sensitive and confidential material.
• Excellent verbal and written communication.

Benefits

• Company matched 401k
• Medical insurance
• Paid time off
• Paid holidays
• Commuting reimbursement
• Work from home Fridays