Digital Associate/ Health Data Specialist

About us

CommunicateHealth is a growing health communication firm with a passion for health literacy and inclusive design. Our mission is simple: to advance health equity by designing health information that’s easy to access, understand, and use. By creating health communications that are clear, accessible, and inclusive, we give people what they need to make informed decisions about their health — and ultimately help advance health equity. Together, our mission-driven team designs inspiring solutions that transform the way people think about health.

About you

You are a motivated professional passionate about public health data. You are ready to support the planning, development, implementation, maintenance, and evaluation of health data products for public health professionals. You have a strong eye for detail, whether you’re documenting business requirements, populating information in a database, or reviewing evaluation metrics. You take pride in ensuring that products meet the needs of priority audiences and align with best practices and client goals. You enjoy working both independently and collaboratively, and you demonstrate strong organizational and collaboration skills.

What you'll do

• Coordinate data modernization initiative across local public health departments
• Work with technical leads, researchers, project managers, and clients across the data system lifecycle
• Provide logistical support for activities with local public health staff
• Analyze user needs for the data system and draft business requirements
• Conduct data entry and data quality activities, including conversion of legacy paper data to digitized, usable data
• Support and train local health department staff to transition to use of a new data system
• Maintain data and content in digital systems to ensure integrity and accuracy
• Perform quality control (QC) testing on digital products and present organized and actionable findings to your project team
• Contribute to recommendations for product development and improvement based on usability best practices that align with user needs and preferences
• Maintain product documentation, such as governance plans
• Support product testing, such as usability research studies, by working with research team on participant recruitment, data collection, and analysis
• Stay up to date on industry best practices for data systems, and contribute to strategic recommendations based on best practices (e.g., inclusive design, use of AI)

Requirements

• At least 1 year of relevant experience and a Bachelor’s degree in Public Health, Health Informatics, or a related field
• Experience with health data systems
• Familiarity with environmental health topics
• Understanding of usability principles
• Excellent written and verbal communication skills
• Owns or has access to a vehicle and is willing to travel within Massachusetts

Benefits

We care

CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees. We proactively seek out diverse perspectives and apply them to strengthen our work and our employee experience.

At CommunicateHealth, we acknowledge that our employees are the best and brightest, and we want to compensate you accordingly!

Excellent benefits

• Open paid time off policy
• 401K with 3% company match
• Comprehensive health, dental, and vision insurance plans (CH pays 85% for individuals and 80% for families and couples)
• Parking and commuter reimbursement (Rockville office)
• Up to 6 weeks paid parental leave (up to 6 additional weeks of unpaid leave) and flexible schedules for working parents
• Life insurance base plan of $50,000

A healthy social and emotional work environment

• Flexible schedules, including Summer Fridays
• 14 paid Holidays
• Monthly all-staff Creative Time
• Home office reimbursement
• Standing desks
• Co-working space reimbursement
• Gym membership reimbursement (included with company-sponsored health insurance plan)

Personal and professional development and training

• $1,500 of professional development funds annually
• Tuition reimbursement
• Student loan reimbursement
• Company support for applying to and presenting at professional conferences
• Individual coaching and mentoring
• Company-wide and team-based trainings

Budgeted compensation range: $66,500 - $80,000

*This position requires physical presence in the United States. Candidates must reside in the United States to be eligible.