Business Application Analyst

M.S. Walker, a fine wine and spirits distributor, is seeking a Business Application Analyst (BAA) to join our growing information technology team. As the principal liaison, you’re bridging the gap between the most critical business needs and the technology solutions operating within the environment.

Through this newly established position you’ll contribute to achieving short and long-term business goals by reverse engineering current business processes, mapping to the current state application landscape, and together with senior leaders prioritize technology investments that deploy effective and efficient solutions. The BAA will support a wide variety of projects and be responsible for mentoring, coaching, and sharing best practices across all levels of the organization.

The primary office location is in Norwood, MA. The BAA will have an option to work remotely one day per week and alternatively at a satellite office in Warren, RI or New Rochelle, NY as their primary office location. Travel to other regional offices may be required to achieve departmental goals.

If you are interested in working in a creative and dynamically changing environment where you will have a meaningful impact on the future growth of the company, this is the ideal career move for you!

Job Responsibilities:

• Learn and fully comprehend the wine and spirits supply chain, distribution, and manufacturing industry.
• Analyze, understand, and formally document business requirements with key business drivers that lead to prioritized system and process enhancements.
• Develop an approach with hands-on duties to assess data quality within legacy ERP financial management system.
• Capture business risks, dependencies, problem statements, and assumptions as part of the stakeholder engagement process.
• Present requirements in industry leading forms, such as wireframes, system activity diagrams, use cases, system mockups, functional specifications, and business process flow charts.
• Develop test plans for new implementations and enhancements to existing solutions.
• Participate as a member of the service desk to troubleshoot complex application issues related to legacy ERP, ensuring minimal disruption to business operations.
• Participate in the development of a project management methodology with supporting tool(s).
• Participate in the development and establish an approach for prioritizing, monitoring, and delivering project deliverables “sprints”.
• Participate in the development of a strategic application disposition and roadmap to achieve long-term business objectives, including a digital journey.
• Provide technical training for deployed applications or contribute to the learning and development team in creating training materials.
• Identify developing threats to business units, the organization, and/or the industry.

Requirements

Knowledge:

• Demonstrates advanced knowledge of System Development Life Cycle (SDLC), project methodologies, and foundational applications architectures.
• Understands the feasibility of requirements in terms of scope, level of effort, duration, and cost.
• Understands in-house capabilities and when to designate tasks to a third-party vendor to improve project cost and efficiencies.
• Understands the importance of learning management and how to apply learning paths for workforce development.
• Familiar with core application modules within a financial management system.

Skills:

• Excellent oral and written communication skills.
• Capable to reverse engineering application processes and data models from all platforms operating within the environment.
• Proven ability to present data quality concerns with process improvements for select master, reference, and transactional data.
• Ability to communicate clearly and concisely in business and technical terms.
• Exceptional problem-solving skills to troubleshoot and resolve application issues.
• Capable of creating and administering a use case driven application test plan.
• Strong team player and demonstrates interpersonal skills.
• Ability to utilize data quality tools to visualize trends, patterns, and exceptions.

 Abilities:

• Document a business requirement.
• Visualize business problems in harmony with options to solve.
• Listen to business concerns and respond with appropriate answers.
• Work independently or with a team depending on the task.
• Adjust work schedule to meet with key business leaders.
• Jazzed to learn new concepts and techniques.

 Education:

• A bachelor’s or associate degree. In lieu of education, a minimum of 5 years of relevant experience is required.
• Currently holds or has equivalent experience to achieving a Lean Six Sigma Certification, Agile Certified Practitioner, Scrum Master Certification, or Business Analyst Certification (CBAP).
• Industry specific training or certification(s).

Benefits

We offer a Comprehensive Benefits Plan that includes the following:

• Medical & Dental Insurance
• Vision Coverage
• Paid-Time-Off Program
• Fidelity Investments 401k
• Disability, Life, Accident & Illness Insurance Packages
• Discounted Fitness Memberships
• Free & Discounted Work/Life Resources
• Career Advancement Opportunities
• On-Demand Professional & Leadership Development Through M.S. Walker University

Who we are:

Founded in Boston in 1933, M.S. Walker is a 5th-generation, family-owned wine and spirits importer and distributor, a spirits bottler, and a national supplier. We serve On-Premise and Off-Premise establishments throughout the Northeast, with direct operations in Massachusetts, New York, New Jersey and Rhode Island and brokerage operations in Maine, New Hampshire and Vermont. We represent a budding portfolio of wine and spirits nationwide, including our own brands, and we strive to offer the most prestigious portfolio in the industry. M.S. Walker has built our foundation and future on our people – our employees are truly our greatest asset. Our company boasts a diverse pool of exceptionally special team members who each bring their unique skills and experience to the organization.

Mission Statement:

Since 1933, our mission has been firmly rooted in our core values of family, integrity, respect, honesty, and hard work. We are deeply committed to upholding these principles for our team members, customers and suppliers alike. We seek to build and maintain long-lasting relationships based on trust and reliability. By honoring our heritage and embracing innovation, we aim to continuously improve and adapt to meet the evolving needs of our industry, while responsibly contributing to the communities we serve. Together, we strive to elevate the spirit of hospitality and foster a vibrant and respectful culture in all facets of the organization and beyond.