Associate Director, Strategy - Cramer Health

Cramer Health is an agency specializing in patient retention and adherence. Today, the this team works with Patient Support Service teams to transform how Pharmaceutical companies engage meaningfully in patient’s lives. Always with the goal of better patient outcomes. Tomorrow, well that’s for you to know if you join our team! Powered by Cramer’s strong execution capabilities and values that are 45 years strong, Cramer Health is fast growing and seeking an Associate Director, Strategy to join their team. This role will report to the VP, Strategy of Cramer.

Before you dive in, let us share how to stand out: The right person will have a mix of experience ranging from brand strategy to experience strategy and a strong understanding of the digital ecosystem that healthcare plays in. The most important element when joining this team is ensuring the strategy is always actionable, guided by a structured methodology and delivered through a flexible approach.

If this sounds like you, keep reading!

This role requires a minimum of 3 days/week in our office in Norwood, MA.

Key Responsibilities

• Assess client needs, providing right sized (and perhaps inventive!) strategy solutions that align to client’s business outcomes
• Partner with clients and internal teams to develop clean briefs that bring clarity to project goals, objectives, KPIs, outcomes and focus for creative teams.
• Conduct research and uncover insights, as appropriate
• Design and facilitate workshops, leveraging Design Thinking frameworks
• Create compelling narratives that get clients excited about a new way to engage
• Uphold the voice of strategy throughout the project engagement, providing guidance and recommendations to increase effectiveness of the work
• Participate and guide account level activities, including brand planning, QBR presentations and annual business planning
• Contribute to business level activities, such as trend presentations, new business meetings and thought leadership
• Partner with VP, Strategy on new service offerings, process improvement, and tools

Requirements

• Demonstrated agency experience in the pharmaceutical space, with specific work examples applicable to patient onboarding, retention, or adherence.  

• Clear understanding of pharm intricacies (MLR, indications, healthcare ecosystem, etc.) 

• Team player that works collaboratively and keeps egos out of the mix  

• Strong presentation skills – you can own the room and the meeting gracefully 

• Excited to pull up your sleeves and dive into a fast-paced work environment  

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account, including employer contribution
• Retirement Plan (401K) with company match
• Profit Share Bonus Plan
• Life Insurance
• Paid Time Off
• Family Leave
• Short Term & Long-Term Disability
• Tuition Reimbursement
• Wellness Resources, including discounted membership to Lifetime Fitness
• Generous onsite café
• Paid holidays