Assistant Property Manager

A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.

At the core of it all, our talented employees make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.

First Realty Management is seeking an Assistant Property Manager with a "hands-on" approach. This APM will assist in ensuring the efficient operation of several different small to mid-size apartment communities totaling 208 units; A mix of section 8 housing, tax-credit, and market-rate units, all within a scattered site portfolio.

Job Functions:

• Ensures that the resident certification and recertification process is completed promptly and in accordance with established procedures by:

• Sending out notifications, Completing all verifications, and
• Completing and processing all applicable site billings and vouchers.
• Ensures all rental applications and waiting lists are processed and maintained promptly and in accordance with established procedures by:
• Maintaining waiting list,
• Completing required correspondence and rental-related paperwork.
• Completing all appropriate background checks, and leases.
• Completing all other appropriate regulatory paperwork.
• Manages and monitors the rent collection process by:
• Keypunching data, tracking payments, and making deposits.

• Handling delinquent accounts according to the manager's directives and meeting all applicable legal requirements.
• Works with the maintenance team to:
• Ensure apartment readiness for new residents.
• Ensure that work orders are completed promptly.
• Ensures efficient physical operation of property by:
• Conducting regular property inspections, including those appropriate upon apartment turnover.
• Administering and monitoring preventative maintenance program.

• Works with the site Property Manager and Marketing Coordinator to reduce vacancies by:
• Implementing site marketing plan, + shopping assigned property's competition.
• Completing occupancy-related reports and correspondence.
• Fosters and maintains positive resident relations to achieve a satisfactory resident retention rate by:
• Responding to resident service requests and other resident needs in a prompt, efficient, and courteous manner.
• Conducting new resident orientation.
• Covers all site operations in the absence of the Property Manager.
• Other job responsibilities as assigned.

Requirements

• Understanding of property management practices.

• Familiarity with local, state, and federal housing regulations and any housing programs applicable to the property.
• Strong skills in discretion and judgment.
• Excellent communication skills, both verbal and written business English.
• Proficiency in Microsoft Word, and Excel.
• Ability to learn quickly.
• Basic marketing skills.
• Good resident relations/customer service skills.

• Must have some experience in multi-family rental housing with knowledge of; section 8 housing, market rate, tax credits, and Federal, State, and Local housing regulations.
• Must have strong knowledge of affordable housing.
• Must have strong resident relations skills with the ability to communicate effectively both verbally and in writing.
• Proven leadership skills and ability to take initiative.
• Superior judgment and decision-making skills.

• Level of Education/Training/License: Bachelor’s Degree in business preferred.
• Formal industry-related certifications, such as CPO, are desired.

• Experience: 1-3 years of experience with residential property management

Benefits

• Sign-on Bonus.

• Paid Vacation, Holidays, PTO/Personal leave.
• 401(k) plan.
• Health, Vision, and Dental insurance.
• Life Insurance, Short- & Long-Term Disability.
• Flex spending accounts & Transportation expense accounts.
• Opportunity for professional growth and development.

Equal Opportunity Employer

If you need an accommodation to apply due to a disability or protected veteran status, please contact HR at 617-423-7000 ext. 3772.

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