Accounts Receivable Billing Specialist

This is an exciting new opportunity at Extreme Reach to join our highly skilled Finance team in the role of AR Billing Specialist, based in our Shared Service Center in Budapest.

In this role, you will be responsible for a combination of Customer Billing and Billing Dispute management activities for our subsidiaries.

We are looking for a result driven individual with a passion to be part of a growing fast paced international finance team. 

This role requires a hands-on approach with a considerable emphasis on organisation and diligence, and the ability to follow processes and an outstanding ability to cooperate with clients/customers.

Job Responsibilities:

• Issuing customer invoices and credit notes, ensuring customer invoicing is maintained to a high standard
• Review and manage open sales orders, ensure billable orders are accurately and timely converted into customer invoices, open orders are regularly reviewed and resolved
• Closely collaborate with our Sales Order Management team to ensure timely review and approval of our open sales orders and customer dispute resolution
• Work closely with partners, account management and sales teams and local finance managers to deliver results
• Review and validate accuracy and completeness of billing information provided and follow customer specific billing requirements
• Distribute customer invoices electronically via e-mail, portal uploads or other channels
• Assist in the quick resolution of billing disputes through liaising and coordinating with partners and performing billing corrections in a timely manner
• Handling phone queries as and when required
• Participate in the month end/year end closing activities and reporting requirements 
• Credit and Collections may be also included when required/as backup
• Handling other areas of finance functions as and when required/as backup

Additional Responsibilities:

• Maintain personal and professional development to meet the changing demands of the job
• Continually make recommendations for the development of process by working in partnership with key stakeholders
• Work on other tasks and ad-hoc projects, as assigned by the Accounts Receivable and Collections Team Lead and the Shared Service Centre Lead
• Responsible for maintaining ethical standards of the business including minimizing the environmental, health and safety risks in the workplace and responsible for reporting potential risks, real accidents and near misses to relevant managers
• Champions, supports and participates in the businesses team building activities 

Key Relationships 

External 

• Extreme Reach customers 

Internal 

• Finance and Administration Teams
• Senior Management
• Credit Control Team
• Sales and Account Management
• Sales Order Management Team

Education & Professional Experience 

• Previous experience is essential, 1+ years of experience in Accounts Receivable in a Billing, Collections or Cash Application role is required
• Application (Accounts Receivables) is required
• SSC experience is an advantage
• College or university degree is a must
• Fluent English is a must
• Additional language knowledge is an advantage
• Resilience in resolving problems
• Sound understanding of financial processes
• Experience of negotiating with key stakeholders
• Excellent organizational skills
• Sound communication and negotiation and relationship building skills
• Proven experience of working to tight deadlines and being able to prioritize multiple tasks
• Sound knowledge of Microsoft Excel is essential
• Knowledge of SAP B1/Oracle NetSuite preferred 

Team Work

• Exhibit strong team membership behavior - i.e. are collaborative, ethical, respectful, use effective communication skills, proactively manage conflict to get the right results, use superior influencing skills, escalate issues appropriately
• Use initiative to proactively resolve key operational issues.  Work constructively across the business to achieve the right outcomes  Raise concerns appropriately and in a timely manner
• Willingly and proactively share information and knowledge for the benefit of the business
• Exhibit a strong, positive culture that promotes respectful behaviour

 People Skills 

• Strong team player with ability to work with remote and international teams;
• Able to work individually too;
• Highly organized, structured and process-oriented, with great attention to detail, accuracy and consistency;
• Excellent communication skills, both oral and written English; additional European language knowledge is an advantage
• Positive, can-do attitude, problem solver, inspiring and energetic;
• Able to communicate effectively at all levels within a large organization;
• A quick learner who enjoys overcoming challenges, resolving issues or escalating as needed;

KPI’s

• Timely and Accurate Billing for own portfolio
• Professional and effective conduct and correspondence with internal and external stakeholders 
• Team satisfaction and level of support
• Maintaining and keeping up to date customer accounts
• Communication – timely and accurate responses via email and in person with customers and internal stakeholders
• Deadlines met with consistency