Staffing Assistant/Communication Coordinator

Founded in 2003, IT Concepts (ITC) specializes in delivering innovative technology solutions to government agencies. At ITC, we uphold a set of core values that revolves around putting the customer first, fostering teamwork, being driven to deliver, promoting innovation, and maintaining integrity. These values guide our efforts to be the best, achieve our goals, and make a positive impact in our communities. We have intentionally cultivated and nurtured a culture at ITC that embraces change, encourages experimentation, promotes continuous learning, and strives for improvement. We approach problem solving with a design thinking mindset that challenges assumptions, values curiosity, and welcomes complexity, allowing us to deliver innovative, efficient, and effective solutions. As our support for government customers continues to grow, we are seeking individuals who are motivated and innovative to join our team.

IT Concepts is currently seeking a creative and innovative Staffing Assistant/Communication Coordinator to become part of our team. This role will encompass providing support in recruiting functions and processes for both our business verticals and corporate units. We are seeking a highly organized and proactive individual who can fulfill the dual role of Administrative Support and Recruiter. The ideal candidate will be responsible for offering comprehensive administrative support to various departments, while simultaneously managing the recruitment process for new talent. This role plays a crucial part in ensuring smooth operations and acquiring top talent to support our federal government contracts.

Position location: This role can be performed in a remote work environment. Note, candidates must work east coast working hours.

Key Responsibilities:

Administrative Support:

• Collaborate with hiring managers to create new job descriptions and requisitions.
• Manage and schedule appointments and meetings for the program.
• Oversee various functions of the Applicant Tracking System (ATS) and work with the Hiring Managers for interview feedback and entry into the ATS.
• Assist in capturing metrics, preparing reports, presentations, and other documents.
• Organize and maintain physical and electronic files and records.
• Creation of meeting minutes for meetings, newsletter updates, and reminders.

Communications Support:

• Responsible for updating email groups with additions and removals.
• Send out program-wide communications to employees and subcontractors.
• Prepare welcome email once a candidate is selected on the program.
• Handle new hire orientation for resources.
• Handle incoming emails and correspondence professionally.
• Escort new employees to the Government site for badge and equipment pickup.

Process Improvement:

• Create and update existing Standard Operating Procedures as needed.
• Collaborate with recruiters and hiring managers to understand hiring needs, job requirements, and desired candidate profiles.
• Provide suggestions and insights to improve recruitment processes, tools, and strategies.
• Collaborating with the HR department to ensure compliance with all federal and state regulations and reporting requirements.

Suitability:

• Serve as the main contact for candidates, providing updates, guidance, and addressing inquiries related to the suitability process.

• Review and verify the accuracy and completeness of suitability forms and documentation, ensuring adherence to standards and compliance requirements.

• Follow standardized procedures, track candidate progress, and identify opportunities for process enhancements to improve efficiency and effectiveness.
• Generate reports on suitability process metrics, ensure compliance with legal and company policies, and manage risks associated with the process.
• Coordinate with HR and other departments to facilitate the suitability process, provide training and support, and manage related systems and tools. 

Day to day:

• Maintaining communication to the program for standard documentation.
• Administrative capture of meeting minutes and updating of email groups.
• Updating job requisitions with Hiring Managers for new positions.
• Sending welcome emails to new hires.
• Building positive relationships with Hiring Managers, internal and external stakeholders.
• Coordinate and confirm interview schedules, agendas, directions, new-hire instructions, and onboarding.
• Provide pre onboarding support as assigned (pre hire documentation, security processes, etc.)
• Continuously promote the ITCs brand and culture.
• Conduct job and track intake calls with Hiring Managers to assess job duties and requirements.

Requirements

• Experience supporting a federal government contract or the federal government directly.
• Bachelor’s degree (minimum).
• Proven ability to build relationships and engage all stakeholders to arrive at optimal outcomes.
• Excellent communication and negotiating skills.
• Excellent written communication skills.
• Strong proficiency with Microsoft Word, PowerPoint, Excel, and Outlook.
• Ability to work independently, and able to work with high-performing project management team.
• Self-motivated to complete tasks as needed.
• Interested in joining team that seeks high quality work, professionalism, and diversity.

Clearance:

• No clearance needed
• US Citizenship

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.  ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.