Local Training Specialist - DC Programs

Total Care Services, Inc., is committed to our clients and the families we serve. We are a PERSON-CENTERED organization with nearly 300 advocators, critical thinkers, problem solvers, and change agents. We are committed to making our communities better for everyone, regardless of age, need, or disability. That is why our commitment to quality and service excellence is so important.

Total Care Services, Inc. has been serving residents of the District of Columbia since 2003. Our DC (District of Columbia) team services and support people with disabilities of all ages. Total Care Services, Inc. has been serving residents of the District of Columbia since 2003. The DC-Program Local Training Specialist’s primary job duties are mandated by the District of Columbia Department on Disability Services in-person Direct Support Professional Training. Total Care Services, In Local Training Specialist’s primary responsibilities are to ensure the smooth and efficient functioning of training events for compliance with DC Department on Disability Services. This involves planning and execution of regular in-person training programs as well as assistance in planning and facilitating short, one-time in-person training programs initiated throughout the year. Responsibilities include in-person training facilitation, serving as in-person presenter, staff outreach and logistics, as well as coordinating with department staff on event details. The position also involves the creation of training materials such as case studies, PowerPoint presentations, worksheet handouts, etc. All creations will need the final approval of director and follow out organizational branding guidelines. A successful in-person DC Local Training Specialist demonstrates proficiency in completing the following:

Compensation Package:

Yearly Salary: $60,000

Exceptional Benefits Package

We are Searching for a DC Program Local Training Specialist who is:

• Professional – this position requires professionalism and maturity as it has access to confidential information.
• Training and Development – Strong knowledge of learning and development best practices and implementation.
• Independent - Excellent planning, organizational, communications, writing, phone, and interpersonal skills are required. Must live locally and be able to work in-person in our Lanham, MD office 5 days a week.
• Proactive – understands the importance of follow-up and follow-through.
• Confidentiality – understands and complies with HIPAA laws.
• Dedication – TCS’s level of excellence requires the commitment of our staff to our clients and the services provided.
• Excellent organization and time management skills.
• Detail-Oriented – We pay close attention to minor details.
• Technologically savvy.

What You Do:

• Conduct in-person new hire orientation/re-certification trainings in compliance with requirements of DC Department on Disability Services (DDS)
• Facilitate and/or coordinates in-person training to meet specialized DDC requirements
• Attend classes or training and present training to staff
• Keep Director of Learning and Development updated on status of assigned projects
• Planning, management and execution of logistics for all training conferences
• Work with HR department to conduct training, giving special attention to staff needs and superb customer service to staff through all events
• Tracking of employees with outstanding trainings required for compliance
• Answer and respond to outside communications, such as phone calls, faxes, emails and web-based inquiries. This includes on-going communications, project-based communications, i.e., from staff
• Create calendars and work plans for events
• Create and organize training materials including participant handouts, following organizational branding methodologies
• Ensure appropriate supplies are on site for all trainings
• Provide on-site staffing logistics management for most training events
• Summarize evaluation reports for trainings and providing outcomes to Director of Learning and Development within one week of each training
• Perform administrative functions for training program and staff, including but not limited to correspondence with staff, data entry, filing, photocopying, scheduling, booking travel, etc.
• Maintain, store, and update hard and electronic files pertaining to training program
• Compile final reports for training program
• Task assistance requests and activities for each departmental program
• Project management and/or administrative support for ongoing training and TCS projects
• Perform other duties as assigned

Requirements

• Bachelor’s degree preferred in education or human services field
• Must have a current Train-the-Trainer Certification
• Certified CPR and First Aid Instructor preferred
• Minimum of three years of full-time experience in training and adult education
• Must live locally in the DMV area to facilitate in-person trainings in our Lanham office
• Prior work experience related to supporting people with complex medical and/or behavioral health needs, older adults and/or adults, children, and youth with disabilities
• Strong knowledge and experience working in the field of Developmental Disabilities
• Must be a U.S. citizen or alien who is lawfully authorized to work in the U.S.
• Must be able to pass a criminal background check

Work Schedule: 8:30am- 5:00pm, Monday through Friday.

Work Environment: This position is at our corporate office in Lanham, MD, with no remote working.

*Provided with a laptop, printer, and cell phone

Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Benefits

• 401(k)
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Loan forgiveness
• Mileage reimbursement
• Opportunities for advancement
• Paid holidays
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Travel reimbursement
• Vision insurance