Dining Server

We’re looking for a dedicated Dining Server to join our dynamic team at The Village at Rockville!

Are you a friendly and enthusiastic individual with a passion for providing exceptional customer service? Do you thrive in a team environment and enjoy making a positive impact on others’ dining experiences?

At The Village at Rockville, we believe that mealtime is more than just eating; it’s an experience that brings comfort, joy, and nourishment to our residents, guests and team members. Our dining services team is committed to creating a warm and welcoming atmosphere where every meal is an opportunity to enhance the well-being of those we serve. We believe that every meal is an opportunity to create connections and foster well-being.

As a Dining Server, you’ll play a crucial role in delivering outstanding dining experiences for our patients and their families. This position requires a customer service-oriented mindset, excellent teamwork skills, and the ability to actively listen to our guests’ needs.

• Greet patients and visitors with warmth and enthusiasm, creating a welcoming dining atmosphere
• Take meal orders accurately, ensuring that dietary restrictions and preferences are respected
• Serve meals promptly and courteously, paying attention to presentation and quality
• Actively listen to patients’ feedback and requests, responding with empathy and professionalism
• Collaborate with kitchen staff and fellow servers to ensure smooth meal service
• Maintain cleanliness and organization in the dining area, including setting and clearing tables
• Assist in the preparation of dining areas for special events or celebrations
• Provide information about menu items, including ingredients and preparation methods

Requirements

• High school diploma or equivalent preferred
• Previous experience in food service or customer service roles is a plus
• Strong interpersonal skills with a friendly and approachable demeanor
• Excellent active listening skills to understand and respond to patient needs
• Ability to work effectively as part of a team in a fast-paced environment
• Flexibility to work various shifts, including evenings and weekends
• Basic knowledge of food safety practices is preferred
• A genuine passion for providing exceptional customer service that enhances the dining experience
• Strong teamwork skills that contribute to a positive work environment
• An active listener who values patient feedback and strives for continuous improvement
• A proactive attitude that anticipates needs and enhances guest satisfaction

Benefits

National Lutheran Communities & Services is purposeful in embracing a diverse and inclusive culture where everyone can be their authentic self.

We also offer a variety of benefits and perks that help promote work-life balance, such as:

• Competitive salary
• Next day pay
• Up to $4,000 in tuition reimbursement annually
• Qualified employer for Public Service Loan Forgiveness (PSLF)
• Earn up to 5 Weeks of PTO in your first year
• 403(B) retirement plan with employer matching
• Medical, dental, and vision plans
• Life and disability insurance (employer paid)
• Pet insurance
• Team member recognition program
• Discounted team member meals
• Opportunities for career development

Job Type: Full-time

Salary: $16.75 - $18.50 per hour based on experience.