Community Engagement Manager

Join a team that makes a difference in the US foster care system!

NAA is seeking a Community Engagement Manager to join its team!

Overview:

The Community Engagement Manager will be responsible for developing and implementing an outreach communication strategy and creating comprehensive reports on data collected from focus groups for the National Center for Enhanced Post Adoption Support and National Center for Adoption-Competent Mental Health Services. Reporting to the National Director of Equity and Partnerships, the Community Engagement Manager will represent the programs by engaging with professionals, agencies, and other stakeholders to promote the organization’s post-adoption and mental health services. This role is remote.

Education and Experience:

Bachelor’s degree in social work, public administration, nonprofit management, communications, or related field. Master’s degree in a related field preferred. A minimum of 5 years of experience in community engagement or outreach with demonstrated success in the nonprofit or government sector, preferably experience in states, territories, or tribal nations child welfare is required. Demonstrated management-level experience is required with a minimum of 2 years of direct supervisory or consultant management experience. Experience with data analysis and reporting. Certified Nonprofit Professional (CNP) or similar credentials is a plus. Ability to travel 1-2 times per year.

Key Knowledge, Skills, and Abilities:

·        Excellent communication and interpersonal abilities

·        Ability to prioritize, and strategize

·        Proficiency in Microsoft Office Suite of products and familiarity with Google Suite

·        Knowledge of child welfare

·        Ability to work effectively with diverse teams and stakeholders

·        Problem solving and decision-making skills

·        Passion for child welfare and foster care/adoption with a commitment to NAA’s mission

·        High level of integrity and ethical standards

·        Ability to work independently as well as part of a team

·        Flexibility and adaptability in a dynamic work environment

·        Proficiency in data management

Role and Responsibilities:

Program Development & Management:

•        Manages the daily activities of the community engagement strategy and process.

•        Provides oversight and direction to the facilitation consultants.

•        Designs, implements, and manages community engagement programs and initiatives that support the organization’s mission and goals.

•        Collaborates across the organization and with partner organizations to ensure project timeline and appropriate support is provided.

•        Ensures community engagement programs are aligned with the organization’s mission and goals.

•        Evaluates the effectiveness of community engagement programs and makes necessary adjustments.

•        Ensures adherence with grant requirements including reporting, budgeting, and deliverables.

•        Ensures that all community engagement activities are inclusive and culturally sensitive.

•        Partners with cross functional teams to improve project tools and systems.

•        Attends meetings with the National Director of Equity and Partnerships to gather necessary information to provide project tracking.

•        Manages special projects as assigned.

Community Engagement:

•        Develops, manages, and regularly updates a community engagement strategy designed to develop trusting relationships with a wide variety of stakeholders.

•        Consults on best practices for community engagement, helping to design effective opportunities for community members to provide insights and share their experiences.

•        Conducts research on best practices for community engagement and provides sound recommendations that will best strengthen the program.

•        Serves as a primary contact for community insights for internal and external partners.

•        Provides information and resources to families and professionals.

•        Builds and maintains good relationships with consultants, external stakeholders, nonprofit organizations, and community-based organizations.

•        Responds to concerns/complaints (internal and/or external) in a professional and timely manner; refers concerns/complaints to immediate supervisor, when appropriate; maintains composure at all times.

Outreach & Education:

•        Develops, manages, and regularly updates strategies to engage and educate about data findings.

•        Works with consultants, partners, grantees, and/or vendors as needed to implement outreach strategies.

•        Collaborates with internal and external partners to develop outreach and educational goals that best fit the needs of the recipients of the program.

•        Interacts with diverse populations and understands the cultural contexts that affect child welfare.

•        Promotes an environment of respect, equity, and inclusion within the organization and the community.

•        Conducts outreach efforts to raise awareness of the program’s services and offerings.

•        Represents the organization at workshops and training sessions.

•        Prepares and delivers presentations to various audiences.

•        Assists in the development of educational materials and resources for post-adoptive families and professionals.

Reporting & Documentation:

•        Prepares regular reports and documentation on data to present findings and recommendations to sites and leadership for execution.

•        Creates comprehensive data reports and presentations of themes to communicate the impact on recipients.

•        Reviews data of programs that impact DEI disparities across child welfare.

•        Monitors the effectiveness of community engagement strategies through data and document observations and findings.

•        Conveys data insights to non-technical stakeholders.

Additional Notes:

Work is expected to be performed remotely with the requirement of travel 1-2 times per year within the US for meetings. This position may require occasional evenings and weekends. NAA conducts background checks on all employees. This position is grant funded and is contingent on the award of continuation grant funds.

Benefits and Compensation:

The Community Engagement Manager salary is $80,000. As a member of our team, you will not only receive a competitive salary and a generous benefits package including a gold health plan, dental & vision insurance (100% employer paid for employees!); employer retirement plan contribution; and professional development opportunities, among others. You will also enjoy your work - knowing you are a part of a dedicated group of professionals making an impact.

NAA is an Equal Opportunity employer committed to a diverse workforce.  We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability. 

How to Apply:

No phone calls please. Apply online at Community Engagement Manager with a cover letter and resume by August 19, 2024.

Please note - applications without cover letters will not be considered.

About NAA:

Founded in 1982 under the name Adoption Exchange Association, the National Adoption Association is the country's premier national association of adoption professionals and organizations. NAA is the only national association focused exclusively on supporting the educational needs of those in the adoption profession. The organization serves adoption exchanges, private child-placing agencies, and public child welfare systems by engaging members in national discussions to eliminate barriers to foster care adoption and share best practices. Our mission is leaders advancing best practices in adoption from foster care. Our vision is to build the premier network of professionals and agencies to create innovative strategies and solutions so that every child has a permanent loving family. www.adoptnaa.org

NAA Racial Equity Statement:

As leaders in child welfare, we recognize systemic racism creates disparities that negatively impact our staff as well as the children and families we serve. NAA is committed to listening, learning, and taking actions to advance racial equity by:

·       Continually and intentionally recruiting, hiring, and supporting diverse staff, including consultants and vendors;

·       Using a racial equity lens in all of our programmatic work;

·       Evaluating our organizational policies and procedures to ensure that they are antiracist[1];

·       Allowing staff to be their authentic selves.

[1] Anti-Racism is defined as the work of actively opposing racism by advocating for changes in political, economic, and social life. Anti-racism tends to be an individualized approach and set up in opposition to individual racist behaviors and impacts.  Source: ProInspire sourcedRace Reporting Guide by Race Forward_V1.1.pdf