Warehouse and Parts Associate

Job Title: Warehouse & Parts Associate

Location: Richmond, KY

Reports To: Warehouse Manager
FLSA Status: Hourly - Rate Based on Experience

Summary

Responsible for the expedient and accurate handling of inventory into and out of the warehouse and yard facilities including counter sales, receiving, storage, staging for upcoming service and construction jobs, transferring and shipping of inventory operations.

Essential Duties and Responsibilities include, but are not limited to the following:

• Prepare orders by processing transfers and sales orders. This includes:
• Pulling materials
• Packing boxes
• Placing orders in designated delivery areas
• Ensure all materials are received and staged for upcoming projects in accordance with the project tracker calendar
• Perform physical inventory count activities, product movement and placement
• Perform duties required for receive, pick, pack, transfer and ship activities with respect to quality and productivity standards
• Perform all functions relating to an internal or external customer’s needs including counter sales, warranty returns, and cash and credit sales
• Maintain appearance of the retail/counter sales area
• Maintain appearance of external inventory yard and surrounding areas (inclusive of seasonal mowing)
• Participate in meeting customer-service standards and abide by Company policies and procedures
• Develop warehouse operations system improvements by analyzing process work-flow, manning and space requirements, and equipment layout; implement changes
• Work in a safe and healthy work manner, following industry standards and procedures; complying with legal regulations

Competencies: To perform this job successfully, an individual must have demonstrated experience in the following competencies and must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Planning/Organizing

Prioritizes and plans work activities; manages multiple priorities in a fast-paced environment; plans for additional resources and works within assigned budget; meets deadlines; organizes or schedules other people and their tasks; ability to work independently.

Communication

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively.

Customer Service

Manages difficult and/or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Teamwork

Balances team and individual responsibilities; gives and welcomes feedback; supports everyone's efforts to succeed.

Initiative

Looks for and takes advantage of opportunities that support Petro Towery initiatives. Looks for ways to improve and promote quality programs.

Adaptability

Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Organizational Support

Follows policies and procedures. Completes tasks correctly and on-time. Supports organization's goals and values. Demonstrates accuracy and thoroughness. Supports and follows managements' direction.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum High School Diploma/GED or equivalent
• Must be at least 18
• Must be able to work under pressure, while maintaining a positive attitude and providing exemplary customer service
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency
• Ability to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• General knowledge of modern warehouse and inventory control systems.
• Experience with warehouse physical inventory count activities, shipping, receiving, and storage.
• Must have a current, valid regular operator (Class D) driving license with an acceptable driving record
• Ability to operate a forklift, certification preferred

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

Regularly:

• Sit
• Use hands to finger, handle, or feel
• Talk or hear
• Stand/walk

Frequently:

• Lift and/or move items ranging in weight up to 70 pounds

Occasionally:

• Reach with hands and arms

Work Environment:

• Weather – Exposure to temperature extremes
• Equipment – Forklift, computer
• Vision
• Must be able to adjust focus as needed
• Noise
• Quiet to moderate
• Stress Level
• Mild to moderate

Travel:

• Occasional use of company vehicle to pick up / drop off parts and supplies

Normal Work Days / Hours:

• Monday through Friday
• 8:00 am to 5:00 pm, with 1 hour for lunch
• Overtime

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development