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Cloud Support Lead

Toyota Tsusho Systems

Georgetown, kentucky


Job Details

Full-time


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Full Job Description

Job Summary: The Cloud Support Lead will be responsible for managing and optimizing our cloud infrastructure, with a particular focus on AWS and CAD applications. This role involves leading a team of support engineers, ensuring the efficient operation, maintenance, and troubleshooting of cloud-based systems.

Key Responsibilities:

  • Lead and mentor a team of cloud support engineers, providing technical guidance and support.
  • Manage and maintain AWS cloud infrastructure, ensuring high availability, security, and performance.
  • Oversee the deployment, configuration, and optimization of CAD applications in the cloud.
  • Troubleshoot and resolve complex technical issues related to AWS and CAD applications.
  • Collaborate with cross-functional teams to design and implement cloud solutions that meet business needs.
  • Develop and maintain comprehensive documentation for cloud infrastructure, processes, and procedures.
  • Monitor system performance and implement improvements to enhance efficiency and reliability.
  • Stay current with industry trends and best practices in cloud computing and CAD applications.

Requirements

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Extensive experience in cloud support engineering, with a strong focus on AWS.
  • In-depth knowledge of CAD applications and their deployment in cloud environments.
  • Proven experience in leading and managing a team of engineers.
  • Proficiency in scripting and automation tools (e.g., Python, Bash, PowerShell).
  • Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills.
  • AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are highly desirable.

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