Marketing Office Administrator

Enjoy researching, organizing, and entering data? As the part-time office administrator on the marketing team, you’ll be generating and managing customer records as our company expands to serve more customers in more industries. Not only are you collaborating with the marketing and sales teams to keep information up-to-date, but your work means other departments across the company access accurate information. You also will be one of the first voices our customers calling in will hear – helping them connect with the team member who can best answer their question.  

A successful office admin possesses excellent attention to detail and organization, time management skills, the ability to multitask, a friendly attitude both in-person and over the phone, the ability to see things through customers’ eyes, and an appreciation of a manufacturing environment. 

Responsibilities   

• Research and enter qualified prospective customers into our company database (SAP), providing follow-up to prospect and/or sales team 

• Maintain accurate customer records, correcting contact information and communication preferences as needed  

• Create purchase requisitions on behalf of marketing department 

• Establish customer accounts in customer portal 

• Maintain customer event registration lists 

• Respond to employee requests for branded apparel, maintaining inventory counts 

• Answer and route customer phone calls 

• Seek to understand our company culture, the industries we serve, and our customers  

• Build strong relationships with internal and external customers  

• Enter used-rig listings on website using CMS 

• Other duties as assigned

Requirements

• Two years of database management, marketing and/or communications experience (will accept internships and part-time jobs)  

• Detail-oriented and organized, able to multi-task while working on multiple projects and adapting to changing priorities 

• Time management skills whether working independently or within a team, providing consistent, accurate follow through 

• Strong interpersonal communication and comfortable collaborating with a diverse group of people both inside and outside department 

• Able to see the “big picture” and ask good questions 

• Able to work 25-29 hours per week 

Bonuses   

• Strong writing/editing skills 

• Experienced in Adobe Creative Suite, particularly Photoshop and InDesign 

• Familiarity with marketing analytics 

• Mechanical aptitude 

Benefits

• 401(k)