Community Care Specialist (Internal Sales)
Phoenix Home Care and Hospice
Wichita, kansas
Job Details
Full-time
Full Job Description
Requirements
Do you have a passion for making a difference in someone's life? Are you a genuine, caring, empathetic person? Do you enjoy interacting with people? Then our Community Care Specialist position is for you!
New Day Healthcare is currently seeking a Community Care Specialist in the Wichita, Ks area.
Pay rate: $18-20 per hr
Full-time-Monday-Friday 8-5 p.m. Work from home or in the office!
Responsibilities:
- Receive incoming calls and messages from potential clients and consistently strive for emotional linkage and developing relationships.
- Determine client needs and assist in coordinating care by referring to appropriate service lines.
- Collect, share, and manage information using respective databases.
- Clearly communicate detailed information to appropriate teams.
- Track referrals, keep status and notes up to date in database, and advocate for patient care.
- Internally build relationships for the furthering of serving clients.
- Make outgoing calls to patients in the care continuum.
- Performs other related duties as directed by the Supervisor.
Qualifications, skills and abilities:
- Patient, attentive and empathetic listener.
- Must have strong phone etiquette with the ability to communicate well, both verbally and in writing.
- Must be detailed-oriented, accurate, organized, multi-tasker, and great with time-management.
- Initiative-driven individual able to work independently and in a group setting in a fast-paced environment.
- Computer proficiency and knowledge of Microsoft products.
- Must be reliable, self-starter, strong work ethic and work well within a team.
- Previous sales or marketing experience preferred.
- Experience in healthcare preferred.
- Will train the right candidate.
Benefits
- Health Care Plans (Medical, Dental & Vision)
- 401K
- Life Insurance (Basic, Voluntary & AD&D)
- PTO
- Short Term & Long Term Disability
- Training & Development
- Free Food & Snacks
- Wellness Resources