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Community Care Specialist (Internal Sales)

Phoenix Home Care and Hospice

Wichita, kansas


Job Details

Full-time


Full Job Description

Requirements

Do you have a passion for making a difference in someone's life? Are you a genuine, caring, empathetic person? Do you enjoy interacting with people? Then our Community Care Specialist position is for you!

New Day Healthcare is currently seeking a Community Care Specialist in the Wichita, Ks area.

Pay rate: $18-20 per hr

Full-time-Monday-Friday 8-5 p.m. Work from home or in the office!

Responsibilities:

  • Receive incoming calls and messages from potential clients and consistently strive for emotional linkage and developing relationships.
  • Determine client needs and assist in coordinating care by referring to appropriate service lines.
  • Collect, share, and manage information using respective databases.
  • Clearly communicate detailed information to appropriate teams.
  • Track referrals, keep status and notes up to date in database, and advocate for patient care.
  • Internally build relationships for the furthering of serving clients.
  • Make outgoing calls to patients in the care continuum.
  • Performs other related duties as directed by the Supervisor.

Qualifications, skills and abilities:

  • Patient, attentive and empathetic listener.
  • Must have strong phone etiquette with the ability to communicate well, both verbally and in writing.
  • Must be detailed-oriented, accurate, organized, multi-tasker, and great with time-management.
  • Initiative-driven individual able to work independently and in a group setting in a fast-paced environment.
  • Computer proficiency and knowledge of Microsoft products.
  • Must be reliable, self-starter, strong work ethic and work well within a team.
  • Previous sales or marketing experience preferred.
  • Experience in healthcare preferred.
  • Will train the right candidate.

Benefits

  • Health Care Plans (Medical, Dental & Vision)
  • 401K
  • Life Insurance (Basic, Voluntary & AD&D)
  • PTO
  • Short Term & Long Term Disability
  • Training & Development
  • Free Food & Snacks
  • Wellness Resources

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