Technical Business Analyst
Apex Informatics
Des Moines, iowa
Job Details
Not Specified
Full Job Description
Responsibilities:
Integration:
- · Help in the coordination of IT integration efforts including systems, applications, and infrastructure.
- · Collaborate with stakeholders to understand business requirements, identify integration challenges, and develop strategies to address them.
- · Analyze existing IT systems and processes in both merging departments, identify overlaps, redundancies, and gaps, and propose integration solutions.
- · Facilitate discussions and negotiations between departmental representatives to reach consensus on integrated processes, systems, and data management.
- · Conduct impact assessments to identify risks, issues, and dependencies associated with IT integration activities and propose mitigation strategies.
- · Manage communication and change management activities related to IT integration, ensuring effective stakeholder engagement and user adoption.
- Platform Migration from Google Services to Office 365:
- · Facilitate discovery sessions with merging agencies to understand their current state use of Google Suite
- · Conduct comprehensive assessments of current Google services usage, dependencies, and integration points to inform the migration strategy.
- · Collaborate with stakeholders to define migration objectives, timelines, and success criteria.
- · Coordinate with project manager, technical teams, and vendors to design and implement the migration plan, ensuring minimal disruption to end-users and maintaining data integrity.
- · Develop project documentation to facilitate user adoption and familiarity with the new Office 365 platform.
- · Monitor and troubleshoot migration-related issues, working with teams to promptly resolve them and minimize downtime and user impact.
- · Document migration processes, lessons learned, and best practices to guide future migrations and ensure knowledge transfer within the organization.
- Requirements Gathering and Analysis:
- · Engage with business users, subject matter experts, and stakeholders to gather and document business and functional requirements.
- · Conduct in-depth analysis of existing IT systems, processes, and data flows to identify opportunities for improvement and optimization.
- · Collaborate with cross-functional teams to help translate business requirements into actionable technical specifications.
- · Ensure that IT solutions align with organizational goals, compliance requirements, and industry best practices.
- Project Management and Documentation:
· Develop and manage service requests, including scope, schedule, and budget estimates.
· Monitor project progress, identify and document risks, and proactively communicate updates to stakeholders.
· Prepare comprehensive project documentation, including requirements specifications, test plans, and user materials.
· Facilitate user acceptance testing and ensure that deliverables meet quality standards and user expectations.
· Collaborate with IT Dev teams to ensure successful implementation and post-implementation support.
Qualifications:
- · Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field, and/or a combination of education/certification and work experience.
- · A minimum 6 years of experience as a Business Analyst and/or Project Manager, with a preferred focus on SDLC and Agile methodologies.
- · Ability to analyze business strategies and user needs, document specifications, and translate business objectives into proper system requirements and specifications.
- · Working knowledge of Agile frameworks such as Scrum and Kanban, and familiarity with Agile project management tools like Azure DevOps or JIRA.
- · Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Project, and Visio.
- · Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders at various levels of the organization.
- · Experience with developing end user documentation and process flows.
- · Guide stakeholders through business case development for new applications/functionality, including cost benefit analysis, risks and issues, and impact analysis.
- · Strong analytical and problem-solving skills, with a keen attention to detail.
- · Demonstrated ability to balance multiple priorities and manage time effectively in a fast-paced environment.
- · Familiarity with state government operations and processes is a large plus.