Director of Operations

Warren Buffet and Charlie Munger. Walt Disney and Roy Disney. Steve Jobs and Steve Wozniak. What do these dynamic duos have in common? They’re all Visionary (CEO) & Integrator (Director of Operations) partnerships.

We are looking for a motivated, focused, and driven Integrator to join our team and help us become the category king of the decorated apparel industry. This position and our team have very high expectations. If you’re the right person for the job, you have equally high standards for yourself and are motivated by high expectations. We play to Win, and we play all out.

The Integrator / Director of Operations is in charge of bringing the CEO’s ideas to life. This is arguably the most important role on our team as you are the glue that holds us all together. If you haven’t read the book to understand what an Integrator truly is, I recommend reading it before you apply.

This you?

• Loves creating systems and processes to get stuff done.
• Has experience leading a company through rapid growth and scaling
• Thrives on figuring out HOW to do something and then working with a team to make it happen.
• Enjoys being handed ideas, picking the best ones and implementing.
• Comes to life when facing challenges and problems of many different sorts.

What We Offer

• Competitive base salary of $95,000 to $114,000, plus performance-based incentives
• Comprehensive benefits package, including health, dental, and retirement plans.
• A dynamic, high-growth environment with opportunities for leadership and innovation.
• A collaborative team culture where your contributions directly drive results.

Role & Responsibilities

• Partner with the CEO (Visionary) on short and long-term planning.
• Executes the business plan, achieving or exceeding planned P&L objectives.
• Own the scorecard and leverage it to proactively identify issues.
• Leads, manages, and holds the leadership team accountable for achieving agreed-upon commitments.
• Analyze internal operations and identify areas for process development or improvement.
• Implement strategies that align with the short- and long-term objectives developed by the CEO.
• Oversee operations, HR, and accounting, and partner with the CEO in sales and marketing management.
• Manage revenue and expenses aggressively to ensure the company achieves both growth and profitability targets.
• Monitor performance with tracking software and take corrective measures when necessary.
• Prepare detailed KPI updates, reports and forecasts for the CEO.
• Build and maintain trusting relationships with key customers, clients, partners, lenders and investors.
• Motivates and leads a high-performance management team.
• Attracts, recruits, and retains required members of the executive team not currently in place
• Be willing to take on new tasks with an attitude that no task is too small, impossible or cannot be improved.
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Fosters a success-oriented, accountable environment within the company.
• Integrates all major operating functions of the business using the Entrepreneurial Operating System (EOS). Ensures everyone is rowing together in the same direction. Models the way, always working toward the greater good of the business.
• Resolves issues quickly and effectively - seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensures the leadership team is healthy, functional, and cohesive.
• Ensures that everyone is truly following, and adhering to, the company’s core processes and operating system with consistency. Demonstrates effective project management and continuous improvement skills. Uses both skills to evolve our core processes.
• Dependably demonstrates a relentless obsession with values alignment, focus, simplicity, and clarity.
• Effectively collaborates with the CEO (Visionary) to remain aligned at all times. Maintains a high level of mutual respect with the CEO. Realizes the unique contributions and ideas that the CEO has and possesses an ability to filter and translate those ideas into functional plans for the company.

Requirements

• Five or more years of experience in executive leadership roles.
• Bachelor’s degree in business, accounting, finance, or a related field required.
• In-depth understanding of budgeting, balance sheets, income statements, cash flow, and capital planning.
• Excellent leadership skills, with steadfast resolve.
• Understanding of advanced business planning and financial forecasting and reporting.
• Solid grasp of data analysis and performance metrics.
• Ability to diagnose problems quickly and foresee potential issues.

Preferred Skills and Qualifications

• MBA strongly preferred.
• Sales, Manufacturing, Ecom, and Distribution experience recommended.

Key Process Indicators

• Top line revenue and bottom-line profit margin
• Responsible for all team members underneath them hitting their respective metrics goals.