Senior Technical Program Manager

As a Senior Technical Program Manager, you will embed into the engineering department for group assessment to be responsible for the planning and execution process to take product and technical initiatives from intake through delivery.  

In this role you will get to: 

• Work closely with the product and engineering teams to guide and monitor intake, evaluation, solutioning, and requirements gathering for engineering projects and initiatives 
• Organize and maintain a long-term view of the software implementation program, and manage their impact on and contribution to the larger product and portfolio roadmaps 
• Manage clear communication of status, progress, and risks with stakeholders and executives 
• Coach engineering leads and product owners on building clear, predictable, executable plans, and adapting those plans throughout phases of discovery, research, and implementation 
• Proactively track, highlight, and resolve the various risks, blockers, dependencies across multiple engineering teams 
• Own the planning and tracking and reporting of larger (e.g. quarterly) planning cycles 

Disclaimer 
The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary. 

Requirements

• 5+ years of experience with program, project, and/or agile management in a technology organization  
• Experience and track record of working with cross-functional stakeholders to deliver complex, interrelated software projects at scale 
• Mastery of communication and presentation skills, able to clearly and effectively distill complex status across the organization in consumable ways 
• Strong organizational awareness, able to represent and reinforce process and strategic boundaries, while encouraging conversations and feedback to adjust those boundaries
• Deep experience in the Atlassian (JIRA, Confluence, etc) and Microsoft (Word, Excel, etc) ecosystem 

Physical Requirements for this position 

• Remote 
• Up to 10% travel for off-site team meetings 
• May require stationary positions (sitting or standing) for extended periods. 

Benefits

• Medical, Dental, and Vision plans  
• Company paid basic life and AD&D insurance  
• Company paid short-term and long-term disability  
• Supplemental life insurance options  
• Company paid Employee Assistance Program (EAP)  
• Retirement plan with discretionary company matching  
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options  
• Premium subscription to Calm for employee and dependents 
• Company paid time off (PTO)  
• 13 named holidays, 2 floating holidays, and 4 early-release half days 
• Flexible work arrangements  
• Work-from-home expense reimbursement  
• Tuition Reimbursement Program  
• Company orientation and 30/60/90 Day Onboarding 

Who is Riverside Insights? Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030 through research-based assessments and technology for educational professionals, students, clinical and behavioral health clients, and workforce talent.  

Why Join Our Team?  
At Riverside Insights, achieving real results for students and educators is more than talk – it's what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you're ready for an ambitious, collaborative environment, Riverside is the place for you. 

Riverside Insights is an Equal-opportunity Employer: 
Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Our Commitment to Diversity & Inclusion: 
At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated. 

 Thank you for considering joining our growing team and our mission to help elevate potential globally! Please check out www.riversideinsights.com to learn more about our work.