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Rental Leasing & Collection Manager

Newline Financial

Oakbrook Terrace, illinois


Job Details

Full-time


Full Job Description

We are seeking a motivated, hungry person with deep experience in property management to manage leasing and collections for our affordable apartment buildings. We have 300 units today and are adding 100 - 200 units per year. This is a fast paced, dynamic role.

Requirements

  • Responsibilities
    • Maintain a 95% occupancy rate
      • Lease 5-10 units per month including posting units, marketing them, processing applications, issuing leases and coordinating move ins
      • Process renewals
      • Work with subsidies like the CHA
    • Maintain a 90% collection rate
      • Send standard collection emails and make standard collection phone calls
      • Generate collection and occupancy notices for field team to deliver
      • Resolve multi month delinquencies through payment plans or move out assistance
    • Maintain tenant satisfaction
      • Speak to tenants regarding escalated issues from the field
      • Escalate unresolved maintenance issues
      • Chargeback tenants based on policy
  • Skills and Qualifications
    • Strong proficiency in email and phone
    • Good experience in Microsoft Excel, Word & Outlook
    • Ability to effectively communicate complex data and insights

Benefits

  • High quality and affordable Employee Health, Dental and Vision
  • 401(k) Retirement Plans w/ Employer Match
  • 3 Weeks of PTO per year

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