Pre-Sales Support Analyst (Proposal Writer)

Overview

We are looking for an experienced RFP professional to join our growing team! The Pre-Sales Support Team supports Vitality Group’s large and mid- market sales force in communicating (primarily in written form) the value of the program to prospective clients. The Pre-Sales Support Analyst role is responsible for managing and crafting well-written and compelling responses to Requests for Proposals (RFPs), Request for Information (RFIs), sales proposals and other written deliverables during the sales cycle. They will be a member of the Pre-Sales Support department, which is composed of dedicated and experienced professionals who work together in a collaborative and fast-paced environment. The ideal candidate will be detail-oriented, possess excellent communication, self-starter, excellent project management and organizational skills, and be able to handle a heavy deadline-oriented workload.

Key Responsibilities

• Work closely in partnership with the pre-sales and sales (large and mid-market) on proposals and follow-up materials from prospective clients.
• Understand product offerings in order to identify which solution matches a customer need; and establish and maintain effective relationships with internal subject-matter experts to develop/maintain deep product expertise and complete proposal writing assignments.
• Lead strategic discussions and use creative approaches to present information in proposals, RFP responses, cover letters, executive summaries, etc.
• Manage multiple proposals and document production activities simultaneously, while producing deliverables that meet and exceed quality standards and meet deadlines.
• Proactively consider and initiate new value-add processes to assist team in high quality deliverables.
• Create, utilize, and manage, with support of Pre-Sales team, database of standard content language used in proposals and RFP responses.
• Participate in internal strategy sessions and act as an additional information resource for the RFP process.
• Assist with the identification of trends in RFPs and internally disseminate pertinent information to maintain market awareness.
• Proactive and comfortable engaging with business subject matter experts to obtain relevant proposal language by department and tailor as needed to align with business and customer strategy

Pay Range $70,000 - $75,000 annually

Requirements

• Bachelor’s degree, with a minimum of 2-3 years of professional experience in sales operations or a similar field (Sales/sale enablement, technical writer, communications).
• Demonstrated ability to work independently and under intense deadline pressure. 
• Great project management sills; demonstrated ability to prioritize and manage multiple projects efficiently. 
• Excellent critical thinking and problem-solving skills.
• Demonstrated ability to interact and collaborate comfortably with varying departments and others at all levels of the organization.
• Advanced communication abilities, including excellent written and verbal skills.
• Advanced editing and proofreading skills; strong commitment to producing high-quality, error-free work.
• Strong commitment to producing high-quality, error-free work.
• A “roll up your sleeves” mentality; does what it takes to get the job done. Can comfortably work and make decisions independently with no hand-holding.
• Positive, collegial approach and a high level of professionalism when working with both internal and external stakeholders.
• Extreme sense of urgency; highly responsive with regard to delivering to deadlines and follow up in a fast-paced environment.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Understanding of Teams, One Drive, SharePoint
• General understanding of the sales environment with experience in a Pre-Sales or Sales Operations role.

Benefits