Nutrition Services Specialist (RD/RDN)

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.  

We’re looking for our next experienced Nutrition Services Specialist to join our Nutrition Services team. Reporting to the Manager, Nutrition Services, you’ll become an expert in MealSuite’s foodservice management systems with respect to food and nutrition data. We are only able to consider Registered Dietitians or RDNs for this role. 

A day in the life as a Nutrition Services Specialist:  

• Complete assigned menu services projects related to menus, recipes, and foods utilizing established industry standard practices and MealSuite systems expertise  
• Develop menus and perform nutrient analysis inclusive of therapeutic and texture-modified diets for long term care, senior living, and acute care environments using culinary and menu development expertise  
• Perform recipe quality assurance analysis utilizing culinary principles and MealSuite recipe standards to ensure accuracy and standardization of MealSuite system core recipes  
• Assist customers in data set-up relative to therapeutic and texture-modified diets utilizing knowledge of industry standard dietary practices and MealSuite systems expertise  
• Communicate with customers via phone, e-mail and video conference, ensuring all relevant correspondence is accurate, timely, professional and in keeping with company and departmental policies  
• Provide customer training and support as necessary  
• Assist in development of internal and external data management resources  

In the first 6 months to a year, you’ll be successful at reaching these milestones: 

• Work in collaboration with the Manager, Nutrition Services to develop and refine the new RD Menu Signature Program 

If the below describe your knowledge, experience and character, then this role could be for you:  

• I am a Registered Dietitian or RDN (mandatory) 
• I have knowledge of therapeutic and IDDSI texture-modified diets 
• I gained my knowledge through formal education plus several years of experience in long-term care, senior living, and/or acute care settings 
• I have thorough knowledge of healthcare foodservice regulations  
• I have experience using dietary / foodservice software  
• I have exceptional attention to detail and value the importance of data integrity 
• I am autonomous and can prioritize and complete my work accurately and on-time 
• I’m capable of making logical decisions and have demonstrable experience exercising critical thinking and project management skills  
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA 
• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate 
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills 

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!  

More to love about working at MealSuite:  

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here. 
• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.  
• We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry. 
• We take care of our employees too! Here are just a few of the great things we offer: 
• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can bring their best every day. 
• Health benefits – this includes medical, dental, and vision options, life & disability insurance, paid maternity and parental leave, and an on-site gym.  
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.  
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.  
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders. 
• Participation in our equity program and 401(k) plan – we are committed to helping you plan for your future! 
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. 
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers. 

Have we got your attention? Great! Here’s what’s next: 

Apply today with your resume and answers to our application questions.  

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honored that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview. 

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com.