Logistics Analyst

About Purple Carrot

Purple Carrot started with just a seed of an idea in 2014. Our vision is a world where plant-based eating is at the core of living well. Every day, on this mission, we’re breaking boundaries with plant-based eating. We value learning from customers, an ownership mindset, integrity, winning together, and being bold. We need your expertise on our team to make things happen!

Purple Carrot’s irresistible, globally-inspired meal-kit recipes and prepared meals using fresh ingredients. We are a team of collaborative individuals who drive for results, strive for doing better, make good choices quickly, and embrace a growth mindset to win or learn. Here’s what you’re up for!

Description

We are looking for a Logistics Analyst to join our mission-driven team. As an integral part of the Operations team, you will join forces with the Director of Operations (to whom you will also report) in our continued effort to inspire people to eat more plants! We’re looking for an experienced Logistics Analyst to oversee shipping and delivery of products to customers, facilitate deliveries and transfers of raw ingredients and packaging to our two fulfillment partners’ facilities (Chicago and Las Vegas, NV), manage carrier relationships, drive continuous improvement, and provide meaningful reporting and analytics.

You will be eager to get into the details of the data, proactive approach to identify and improve inefficiencies, and be comfortable supporting logistics for the Operations team.

Location

• Up to 3 days/week onsite presence at our Chicago fulfillment partner
• Currently located near Pilsen, to be ~20 minutes south of downtown Chicago after Q3
• Travel: Occasional travel (local and overnight) possible to other fulfillment partner sites, carrier locations, and/or our Needham, MA HQ

On the Plate

Carrier Relationship Management

• Support all aspects of carrier relations including performance management, leading weekly/monthly meetings, regular check-ins, and peak/holiday planning
• Assist activities related to carrier evaluation, including onboarding and offboarding carriers to and from our network, and vetting business development opportunities (RFPs/RFQs)

Order Management

• Deliver weekly transportation plan as part of customer order management process - coordinate pick-up schedules, volumes, and equipment requirements with carriers and fulfillment partners
• Collaborate with production and warehouse teams to optimize weekly pickups, manage 3PL deliveries, and warehouse LTL/FTL transfers and deliveries.
• Escalate shipping-related concerns such as late or missed pick-ups and injections or carrier service disruptions, and support recovery efforts

Reporting and Analysis

• Support internal transportation meetings, update internal scorecards, and present at Weekly Business Review
• Leverage insights from our transportation analytics partners to drive meaningful action including creation of internal dashboards and new KPIs
• Ad-hoc reporting and analysis requests from internal teams

Financial

• Audit transportation invoices, taking action to resolve discrepancies or inaccuracies
• Monitor last-mile deliveries, costs, and other metrics, ensuring attainment to budget and implementing corrective action plans

Process Improvement

• Work cross-functionally with Customer Experience (CX), Fulfillment Partners, and Carriers to deep-dive customer complaints, and develop long-term solutions
• Proactively and independently evaluates carriers, capabilities, shipping schedules, financials, and existing processes and brings improvement ideas

Main Ingredients for the Role

• Bachelor of Science in Supply Chain Management, Logistics, Industrial Engineering, or equivalent
• 3+ years’ Analyst experience in a Logistics, Transportation, or Supply Chain role, experience with temperature controlled or perishable products preferred. D2C/E-comm, a plus.
• Advanced Excel/Google Sheets skills and experience with BI tools (i.e Looker) required
• Strong knowledge of transportation laws, regulations, and best practices
• Experience reporting logistics and transportation data (ex. carrier performance) using scorecards, dashboards, and KPIs
• Strong problem solving skills - ability to think quickly and make recommendations/decisions with little information that takes into account customer experience and business cost
• Detail-oriented and organized
• Self-starter okay with a high-level of autonomy
• Effective written and verbal communicator with external partners and internal leaders across functions
• Available to respond to occasional phone calls/emails during off-shift hours including evenings and weekends

Extra Special Sauce 

• Import/export experience
• API or EDI experience
• Transportation Management System (TMS) experience
• SQL skills a plus

Garnish

We love our staff, and show it with benefits (professional development, medical, dental, vision, FSA, and life insurance), matching retirement plan, unlimited paid time off, credit toward free Purple Carrot boxes, and the opportunity to work in collaboration with co-workers who are passionate about food!

Final Touches

Purple Carrot’s top priority is protecting the health and wellbeing of our team and candidates. Due to COVID, the majority of our interviews and assessments occur virtually. If there is a need to interview onsite, we have extensive precautions in place, following the CDC, WHO, and state guidelines.

We are committed to a safe and inclusive work environment, free of discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, genetics, national origin, ancestry, age, medical condition, mental or physical disability, handicap, veteran status, or marital status.