Leasing Specialist

Do you enjoy exceeding goals and working with a successful team where your potential for earnings is unlimited? If so, this is the opportunity for you! RuMe (pronouced roo-mee) Property Management is looking for an ambitious salesperson to assist with leasing at our St. Charles, IL property.

Job Description:

If you have a commitment to excellence, enjoy exceeding goals and work well in a team atmosphere, this may be your opportunity to join our successful team.

We are looking for a Leasing Specialist who will be responsible for following a trained leasing process, attaining sales and retention goals and setting the pace for fellow team members.

The individual should be willing to work in a fun, competitive leasing environment and have flexible hours.

Responsibilities

• Provide a best-in-class, dynamic, proactive, and friendly guest customer service experience.
• Perform all sales and leasing activities for a 220-units property that meet the expected revenue and occupancy goals by promptly qualifying prospects, expeditious follow-up, assisting with processing applications, credit screening, and criminal background checks as needed, and ensuring a smooth resident move-in and lease signing experience.
• Collaborate with maintenance team members prior to resident move-in and ensure units are in move-in ready condition.
• Demonstrate knowledge and provide feedback about current market and competitor conditions that may impact occupancy and sales results, assist with the development and implementation of short and long-term marketing plans and goals to sustain occupancy.
• Follow the established policies related to concessions, specials, and other programs to boost occupancy.
• Possess a sales-minded mentality with a high skill set in overcoming objections, creating a sense of urgency, and closing the deal ensuring prospects become residents at every given opportunity.
• Strong proficiency in the use of leasing and property management software to track availability, record leasing activities, manage resident and prospect data.
• Respond quickly and courteously to prospect and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey prospect or other requests to the appropriate individual(s).
• Assist with renewals, making sure to achieve high retention at the increased renewal rate.
• Host resident events, making sure to maintain positive resident relations, experience and sense of community.
• Assist with reputation management, making sure surveys and reviews are responded to in timely manner.
• Assist Property Manager as needed.

Requirements

• Sales and customer service experience required.
• Yardi experience highly preferred.
• The individual must have an outgoing, friendly, positive personality.
• Must have strong communication skills and a desire to learn.
• Must have proven reliability, results-driven, goal oriented, and willing to adapt to a fast paced and quickly changing environment.
• Bi-lingual (Spanish) a plus.

Benefits

• Base salary ($19 - $21 per hour) plus a highly competitive commission program
• Medical, dental, and vision insurance available
• Paid holidays and vacations
• Housing discount available