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Hearing Instrument Specialist Trainee

Miracle-Ear

Moline, illinois


Job Details

Full-time


Full Job Description

We are looking for a motivated and friendly individual to join our growing patient care team. Miracle-Ear specializes in hearing health care, providing hearing tests and hearing aids to patients.

If you are a caring individual who is passionate about making a difference in the lives of others, we encourage you to apply to this rewarding position.

Responsibilities

  • Demonstrate and sell hearing aids, batteries and other specialty products as described.
  • Recognize opportunities to ask needs-based questions to provide extraordinary customer service, creating patient loyalty.
  • Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/hearing related services as allowed by state law.
  • Manage the patient journey through appointment consultation, testing, education, sale, and after-care.
  • Maintain and update patient charts and ensuring information is up to date.
  • Maintains a clean, inviting, and friendly environment.
  • Ability to multi-task effectively in a healthcare setting, while maintaining confidentiality of patient records.
  • Working side by side with the hearing care professional to ensure excellent patient satisfaction and exceed monthly office goals.

Compensation

  • Base pay of $20-$25/hour during training
  • Eligible for competitive commission plan once licensed
  • High earning potential once in a selling capacity

Schedule:

  • Monday to Friday
  • Daytime hours
  • Holidays Off

Requirements

  • Associate's degree required for state licensure
  • Good verbal and written communication skills
  • Intermediate level of computer literacy
  • Professional level listening and problem-solving skills
  • Seeks learning opportunities, eager to learn a new skill
  • Passionate about helping others
  • Experience in sales environment is a plus

Benefits

  • 401(k)
  • Health Insurance
  • Health Savings Account
  • On-the-job Training
  • Paid Time Off
  • Retirement Plan

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