Front Desk Agent

National Star Services is a 26-year-old facility management company providing different services all nationwide and we are now in search of a Hotel Front Desk Agent for our location in Schaumburg, IL 60173.

This may be the perfect job for you if you are in search of a temp-to-hire position that could lead to a long-lasting career.

Job Responsibilities:

• Welcome guest by greeting, answering questions, responding to requests.
• Register guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys.
• Convey information to guest by receiving/transmitting messages, mail, packages, etc.
• Provide concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel.
• Maintain records by entering room and guest account data.
• Makes hotel and other reservations by checking availability and confirming requirements.
• Use customer-oriented telephone etiquette to get information. Greets callers, establishes rapport and projects professional tone.
• Perform other related duties as assigned by management.

Schedule:

Monday – Sunday (2 days off in between, weekly schedule will be provided by supervisor / Weekends are mandatory)

2 Shifts Available:

3:00P.M. - 11:00P.M.

11:00P.M. - 7:00A.M.

Starting Hourly Pay Rate:

$18.00/Hr.

Biweekly pay

Requirements:

- Must be authorized to lawfully work in the US.

- Being Bilingual it's a plus ( English & Spanish Speaker)

- Must have a flexible schedule.

- Have customer service experience.

- Have good communication skills.

- Background check and drug test will be conducted.

- Have reliable transportation to get to work on time.

- Must be able to start working as soon as possible.

Depending on the volume of interests and submissions, we will only be contacting applicants who meet all of the minimum requirements listed in the job description. Only those applicants who align most closely with our minimum and preferred qualifications will be contacted for an interview.