Director of Human Resources

About Lumata Health

Blindness is a devastating—but largely preventable—consequence of poorly managed chronic eye diseases like glaucoma, diabetic retinopathy, and age-related macular degeneration. The prevalence of these debilitating diseases is expected to double between 2020 and 2050, outpacing the capacity of providers and contributing to the rising cost of eye disorders in the US, which already exceeds $99B in direct medical costs annually. In over 95% of cases, disease progression can be slowed or stopped; preserving vision and extending healthspan. But it requires tailored, timely, intelligent patient engagement throughout the patient’s lifelong care journey.

Lumata Health is leading the way in leveraging data-driven virtual care management to address this large and rapidly growing problem. Built with $2M in funding support from the National Eye Institute, Lumata Health’s Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coordinators. Lumata takes a holistic approach to care—combining behavioral and psychosocial information with clinical data to create tailored, high-impact touchpoints. In addition to promoting compliance, we help patients with things like financial assistance programs, prescriptions and refills, insurance issues, transportation to visits, understanding their disease and care plan, and coordinating care with other providers.

With direct medical record access to hundreds of thousands of patients with vision-threatening chronic eye diseases and partnerships with over 800 eye care specialists in 32 states, Lumata Health is driving better outcomes and reducing cost at scale, one patient at a time.

Position Overview

We are seeking a dynamic and experienced Director of Human Resources to join our team. As the Director of HR, you will play a crucial role in shaping our company culture, nurturing our talent, and driving organizational effectiveness in a fully remote work environment. We are experiencing explosive growth (our headcount is currently 130 and expected to be 250+ by the end of 2024), so this role offers an exciting opportunity to develop and lead HR strategies to support our rapidly scaling team.

Job Type: Full-time

Compensation: $110,000 to $130,000

Remote: Yes

Responsibilities:

• Strategic HR Leadership: Develop and implement HR strategies aligned with the company's goals. Create strategies for workforce planning, organizational development, and talent management.
• Talent Acquisition and Retention: Oversee the full cycle of talent acquisition processes, from sourcing and recruitment to onboarding and retention strategies. Ensure that we attract top talent and maintain a diverse and high-performing team. 
• HR Operations and Compliance: Oversee HR operations, including compliance with employment laws and regulations in multiple states, payroll, benefits administration, and HRIS management.
• HR Team Management: Manage and develop a growing team of HR managers and coordinators. Facilitate professional development, training, certification activities, and performance incentives for HR staff. Develop and manage department budget.
• Employee Relations: Serve as a trusted advisor to leadership and employees on HR-related matters. Foster a positive and inclusive workplace culture that reflects our company values and supports employee engagement and satisfaction.
• Performance Management: Lead performance management initiatives, including goal setting, performance reviews, feedback processes, and career development planning. Implement performance metrics to drive continuous improvement and employee development.
• Remote Work Enablement: Develop and implement policies, practices, and resources that support a productive and cohesive remote workforce. Address challenges related to remote work and promote best practices for virtual collaboration and communication.
• Compensation and Benefits: Design and manage competitive compensation and benefits programs that align with industry standards and support employee well-being. Monitor market trends and recommend adjustments as needed. 
• Employee Engagement and Wellness: Develop programs and initiatives that enhance employee engagement, wellness, and work-life balance. Champion initiatives that promote diversity, equity, and inclusion within the company.
• Professional Employer Organization (PEO) Relationship Management: Manage the company’s relationship with its professional employer organization. Ensure seamless integration and effective collaboration to optimize HR services and support for our employees.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 8+ years of progressive HR experience, with at least 3 years in a senior HR leadership role at a company with 200+ employees.
• Experience in a fast-paced, tech-driven environment, ideally within the digital health or healthcare industry.
• Experience managing a fully remote workforce and implementing remote work policies and practices.
• Experience in a rapidly scaling start-up environment is a plus.
• Proven track record in developing and implementing HR strategies that support business objectives and foster a positive company culture.
• Strong leadership and people management skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Excellent communication, negotiation, and problem-solving skills.
• SHRM certification (e.g., SHRM-CP or SHRM-SCP) preferred.

Work Environment:

In order to perform the essential functions of this job, you must have a dedicated remote workspace, with either a cable or fiber optic internet connection with a minimum of 50 Mbps of download speed and 10 Mbps of upload speed of dedicated internet bandwidth for each person working from home; the workspace is private and has low to no noise level as you will be on phone calls with clients. It is very important that your workspace is HIPAA compliant; your company issued laptop/pc must maintain visibility that only you can access as you'll be handling patient data. You are also expected to have your camera on during virtual meetings, therefore, you must be in a designated workspace/room for privacy.

Benefits

At Lumata Health, we know you are more than just an employee. Your health and happiness is important to us. We offer medical insurance for full time employees, 8 paid holidays, and discretionary time off (DTO). As we grow, so will our benefits package. We hope you’ll be a part of that growth!

401(k)

Dental insurance

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Professional development within organization

Referral program

Vision insurance

Employee Wellness Program

Diversity Creates a Healthier Atmosphere:

Lumata Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are an E-Verify employer.

For more information, please click on the following links:

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

**For application status, please email: hiring@lumatahealth.com (No phone calls please). Due to an increase in fraudulent activity, please verify any communication is coming from our domain ending in lumatahealth.com, and not a similar domain.