Coordinator, Retail Operations (Merchandising)

Named one of Fast Company’s Most Innovative Companies in 2023, Athletes Unlimited is a new model of pro sports, where athletes are decision-makers and individual players are champions of team sports. Athletes Unlimited owns and operates professional women’s softball, lacrosse, volleyball and basketball leagues featuring world-class competition and fan experience and stands out as an organization driven by the athletes that play in the leagues.  Athletes Unlimited is the first professional sports league to be organized as a Public Benefit Corporation.

We change the game with faster play, and new team rosters every week, delivering thrilling entertainment in which every moment counts. We provide our team of enthusiastic, collaborative innovators with a next-generation workplace with unlimited PTO, competitive health insurance, professional development opportunities, and more so that we can build the future of professional sports. Are you Unlimited?

Athletes Unlimited is looking for a Coordinator, Retail Operations to elevate our online retail presence while driving venue sales and enhancing the fan experience.  The Coordinator will work on assortment planning, sales analysis, vendor negotiation, and shop management. This position is perfect for anyone with a passion for sports apparel, as it combines inventory management and seasonal operations while strategically driving the business forward. This position is full-time and reports to the Sr. Director, Retail Operations. 

RESPONSIBILITIES

• Manage inventory process from initial purchase order creation to launch, ensuring both assortment and stock level accuracy
• Coordinate product copy, facets / attributes, and product tagging in Shopify to support merchandising initiatives
• Serve as the main point of contact for vendors, establishing and maintaining positive relationships
• Oversee technical aspects of the website, ensuring functionality, performance, and user experience optimization
• Partner with Sr. Director on inventory management per location, internal transfers, and monthly adjustments
• Prepare and analyze reporting, providing thoughtful business recommendations
• Assist with all in-venue initiatives: counts, pricing, staffing and merchandising
• Provide customer support for fans post-purchase, ensuring a best in class experience
• Work with internal teams to coordinate online promotional events, including marketing content and Shopify updates
• Stay on top of merchandise trends and ecommerce functionality, delivering new ideas and opportunities for improvement
• Perform additional administrative duties as needed

Requirements

• 1-3 years of previous experience
• Intermediate knowledge of Microsoft Office and Google Drive
• Must be willing to work remotely with travel (10 - 12 times per year) 
• Ability to work select evenings and weekends when in season 
• Detail-oriented, reliable, and organized 
• Excellent time-management and problem-solving skills 
• Ability to work independently and as part of a team
• Personable and solution-oriented customer service skills
• Experience in a retail environment preferred
• Legal authorization to work in the United States

Benefits

This role is full-time, remote and is compensated at a range of $45,000 to $50,000 annually. While this is the intended range, the actual compensation may vary based on several factors including but not limited to qualifications, skills, and geographic location of the position. We anticipate the highest end of the range will be reserved for those who exceed the hiring committee’s expectations on all measures of the evaluation process. In addition, Athletes Unlimited is proud to offer comprehensive benefits and perks to all of our full-time employees, including:

• Competitive health, dental, and vision insurance plans
• 401(k) plan with generous company match
• Paid parental leave
• Wellness and Development benefit
• Caregiving benefit
• Unlimited paid time off alongside company holidays

OUR DEI STATEMENT

As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self.

Research shows that women, trans, non-binary folks, and BIPOC are less likely to apply for a job unless they believe they meet every single one of the qualifications. We strongly encourage you to apply even if your background is non-traditional or you might not meet every one of the qualifications described.

Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.