Consumer Research Co-Ordinator

Are you ready to contribute to the success of a leading global Sensory and Consumer research company? MMR, the Global Consumer and Sensory Research Agency, is seeking a dynamic and passionate Research Co-Ordinator to support one of the largest food and drink companies in the world.

About MMR:

As industry leaders, MMR specializes in enhancing client brands through innovative research in food, drink, personal, and household care. Trusted by over 50% of the top 100 global food and drink brands, MMR is the go-to partner for best-in-class innovation. With a truly global presence and a team of over 800 professionals across multiple offices worldwide, MMR is where sensory and consumer science meets creative research to deliver real commercial impact for clients. 

What Sets MMR Apart:

MMR is more than a research agency; it's a "people first" company built on collaboration, honesty, and mutual trust. With a Glassdoor rating of 4.7 out of 5 and a 99% employee recommendation rate, MMR values its employees and fosters a positive global family culture. 

Requirements

The Role:

Based in the state of the art consumer and sensory science research facility of one of MMR’s largest client, in Chicago, USA, you will assume full responsibility for maintaining and growing the in-house recruitment database, recruitment of research studies and coordinate study execution.

There are two main aspects to the role:

Panel Management & Recruitment

* Manage the internal recruitment database (consumer panel) and maintain respondent records with current and new data points

* Lead efforts to grow panel including;
a. Management of panel engagement & retention strategies through points and reward strategies
b. Social media outreach & advertising
c. Engagement of current database to encourage friend and family referrals
d. Local community outreach
* Updating panelist status in database management & recruitment software
* Program project screeners, quotas, and session times in database management & recruitment software

Study Execution
* Attend project briefings to gain an understanding of each individual project from recruit to execution
* Manage consumer research schedule and monitor upcoming projects, coordinate and manages resources to meet project timelines
* Oversee and manage fieldwork and data collection of quantitative and qualitative research projects & ensure strict quality control
* Hosting clients, including coordinating hospitality deliverables while clients are observing research

What experience are we looking for?

The right person will ideally possess 2+ years of market research recruitment and test execution experience, full knowledge of Microsoft suite software, strong organizational skills and the ability to effectively communicate in written and spoken English. Previous experience using panel management & recruiting software (i.e. ARCS) is strongly desired

Benefits

MMR is committed to building a workplace for the future, promoting equal opportunities and celebrating diversity. Enjoy industry-leading benefits, including pensions and bonus schemes, with a focus on employee wellbeing. MMR supports you in remaining happy and healthy during your time with the company. 

Ready to make a significant impact in the sensory and consumer research space? Join MMR and shape the future of innovation! Apply now to be part of our global family