Clinical Product Content Specialist

About Blueprint:

Blueprint is a venture-backed, mission-driven digital health company leveraging the best of AI, consumer design, technology and clinical research to dramatically improve the quality of mental health therapy for millions.

Mental Health in the U.S. in 2024 is facing a triple crisis. 1) Depression, anxiety and other complex conditions continue to rise rapidly in the U.S. population (as does suicide), while 2) Therapists are forced to do more with less, leading to burnout and lower quality care, and 3) today's standard of care is only effective 15% of the time, meaning 85% of people who do seek help do not get what they need to manage symptoms or begin the road to recovery.

To solve these crises, we have built the world's first 'Therapist Enablement Platform'. Over 10,000 clinicians today use Blueprint to leverage AI documentation automation, measurement-informed care assessments, automated workflows and hundreds of digital worksheets and other resources to save admin time, deliver high-quality therapy, and engage clients between sessions. Taken together, Blueprint's therapist enablement platform drives dramatically better clinical outcomes, resulting in 5-10X ROI for large therapeutic practices.

What we're looking for:

Blueprint is expanding rapidly, and as we continue to enhance our therapist enablement platform, we are seeking a Clinical Content Product Specialist who thrives in a fast-paced environment. This role is perfect for someone who can quickly adapt, make efficient decisions, and keep up with the dynamic nature of a growing tech company. You will be at the forefront of integrating evidence-based clinical content into our platform, leveraging the latest AI tools to accelerate development, and collaborating across teams to drive innovation.

If you're energized by a fast-moving setting where you can apply your clinical expertise to make an immediate impact, enjoy juggling multiple projects, and are adept at rapidly translating clinical research into practical digital tools, then we want to hear from you!

Whether you're leading a team of clinicians to accelerate content development, leveraging AI tools to enhance our clinical content library, or analyzing data to determine the next best batch of content, this role places you at the center of meaningful projects that directly impact the quality of mental health care delivered through our platform.

Key Responsibilities:

1. Clinical Content Development

• Research and Curation: Lead research and rapidly curate evidence-based assessments, worksheets, interventions, and other clinical tools for integration into our platform.
• AI Utilization: Leverage AI tools and workflows to accelerate the identification, validation, and generation of evidence-based content, ensuring high-quality and efficient results.
• Content Management: Keep content organized and up-to-date in our Content Management System (CMS) to ensure quick accessibility and deployment.
• Quality Assurance: Conduct prompt QA, review, and validation of clinical content for accuracy and compliance with industry standards.

2. Cross-Functional Collaboration

• Team Collaboration: Collaborate efficiently with internal teams to ensure content aligns with best practices and meets user needs.
• Team Leadership: Lead and coordinate a team of clinically-trained contractors when needed to expedite content development and quality assurance processes.

3. Data-Driven Decision Making

• Analytics Analysis: Analyze content usage analytics, internally built discovery tools, and clinical research literature to identify the next batch of content to work on, ensuring timely and relevant updates.
• Stay Informed: Continuously stay abreast of the latest clinical research in mental health to inform content library enhancements and developments.

4. Programmatic Support and Training

• Knowledge Base Development: Assist the support team in creating knowledge base articles and help content related to clinical materials, ensuring rapid dissemination of information.
• Client Support: Quickly address client inquiries related to clinical content in collaboration with the customer success team.
• Training Facilitation: Provide timely clinical training related to Blueprint’s platform and clinical content when necessary to support customer success initiatives.

Requirements

Qualifications:

• Education: Master’s degree in Social Work, Counseling, Psychology, or a related mental health field (e.g., MSW, MS in Counseling).
• Licensure: Licensed or license-eligible in your field (e.g., LCSW, LPC, LMFT).
• Experience: 3+ years of post-license clinical experience in mental health counseling or psychotherapy.
• Evidence-Based Practice: Deep understanding of evidence-based assessments, worksheets, and interventions.
• Fast-Paced Environment Adaptability: Proven ability to work efficiently and effectively in a fast-paced, dynamic environment.
• Collaboration Skills: Strong ability to collaborate with cross-functional teams and communicate effectively under tight timelines.
• AI Familiarity and Interest: Strong, demonstrable interest in AI tools and how they can be used to accelerate clinical work without compromising on clinical accuracy.
• Technical Proficiency: Comfortable using digital tools, CMS platforms, and data analytics tools to manage and deploy content swiftly.
• Analytical Skills: Ability to quickly interpret and apply clinical research findings and content usage data to inform decisions.

Additional Valued Experience:

• Digital Health Familiarity: Knowledge of digital health platforms and tools, with an emphasis on rapid implementation.
• Training and Support: Experience assisting support and customer success teams in a timely manner.
• Data Analysis: Proficiency in data analysis and outcome measurement in mental health.
• AI Proficiency: Experience leveraging AI tools and workflows to enhance and expedite content development.
• Measurement-Based Care: Familiarity with measurement-informed care practices.
• Program Design: Background in designing or implementing clinical programs or interventions efficiently.
• Emerging Leadership Skills: Some experience supervising others on projects with a focus on quick turnaround and high-quality results.
• Startup Experience: Previous experience in a startup or fast-growing company where speed and adaptability are crucial.

Benefits

• Interesting, challenging, and meaningful work
• Work-life balance
• Competitive salary and equity
• 100% remote – no office, no commuting
• Health, dental, and vision insurance (Blueprint covers 75% of the premium for you and all dependents)
• Paid Maternal/Paternal leave
• Quarterly team gatherings (in Chicago!)
• Unlimited PTO
• Opportunities to grow with the company and shape our product
• Hardworking, mission-driven, friendly coworkers
• Reach thousands of people with your content to improve mental health

Blueprint is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.