Business Systems Administrator

Simple Mills is a rapidly-growing company on the forefront of the clean food movement, transforming center store grocery aisles with products made from nutritious, purposeful ingredients. Simple Mills is a female-founded business, started by Katlin Smith in 2012 out of her own Kitchen. In the company’s short history, Simple Mills has disrupted the market to become the #1 bestselling natural baking mix, the #1 bestselling natural cracker, and the #1 bestselling natural cookie.

The company’s mission is to advance the holistic health of the planet and its people by positively impacting the way food is made. Simple Mills is distributed in 25,000+ stores nationally including Whole Foods, Target, Walmart, Kroger, Costco and more, and available online at retailers like Amazon and Thrive Market. The brand’s newest products include: Organic Seed Flour Crackers, Seed & Nut Flour Sweet Thins, and Soft-Baked Almond Flour Bars. Simple Mills has earned broad recognition from top tier media and industry associations- including a segment on our Founder & CEO Katlin Smith on NPR’s How I Built This. Our products have been featured in a wide array of top publications including Vogue, Women's Health, Forbes, Business Insider, mindbodygreen, NOSH and many more. Simple Mills was also a 2020 Health Magazine Snack Award Winner!

Role Description

Simple Mills is seeking a technically proficient and detail-oriented Business Systems Administrator to join our newly created Digital Supply Chain team. This critical, operations-based, role will be responsible for managing and optimizing our business-critical systems, including, but not limited to NetSuite and our EDI integration with True Commerce. The successful candidate will be a strong critical thinker and drive process improvements utilizing both existing and new technologies, enhancing operational efficiency and data management. This position will report directly to the Head of Digital Supply Chain.

Key responsibilities include:

• System Management: Oversee and manage the NetSuite ERP system, ensuring seamless integration and functionality to support business operations, while providing comprehensive support to NetSuite users throughout the organization.
• Process Improvement: Identify and implement technology-driven solutions to improve supply chain processes, finance operations, and overall business efficiency.
• Technical Leadership: Use strong technical knowledge and problem-solving skills to troubleshoot issues, optimize processes, and suggest improvements. Will be looked at as a technical system matter expert across the organization and expected to provide input into Simple Mills’ long-term technology roadmap.
• EDI Integration: Manage and optimize the Electronic Data Interchange (EDI) processes with True Commerce, facilitating smooth data exchange between partners.
• Master Data Ownership: Ensure the integrity and accuracy of master data across various systems, maintaining high standards of data quality and consistency.
• Documentation: Develop, improve, and maintain comprehensive documentation for systems and integrations, ensuring clarity and accessibility for all stakeholders.
• Project Ownership: Lead projects aimed at enhancing operational systems and master data processes, from conception through to successful implementation.
• Cross-Functional Collaboration: Support Supply Chain, Finance, and Accounting teams while working on longer-term projects with other functions as needed.
• Thought Leadership: Act as a thought leader, proposing innovative solutions to resolve issues and improve processes across the organization.
• Performs other projects as assigned.

Requirements

• Proven experience managing NetSuite ERP in an administrative capacity with demonstrated ability in crucial areas including, but not limited to, advanced saved searches, analytics and reporting, integration management, script deployments and light scripting.
• Experience with EDI preferred, preferably with True Commerce or SPS Commerce.
• Technical Skills: Comfortable with technology and familiar with programming concepts (e.g., scripting, basic coding). Quick to learn and adapt to new systems and technologies.
• Experience with master data management and ensuring data integrity across multiple systems.
• Strong analytical skills, with the ability to translate business needs into technical solutions. Excellent problem-solving abilities and a solution-oriented mindset. Excel proficiency strongly preferred.
• Strong communication and interpersonal skills, capable of working effectively with cross-functional teams and presenting ideas clearly.
• Demonstrated ability to lead projects and initiatives, with a track record of driving process improvements and technology adoption.
• A genuine passion for leveraging technology and systems to enhance business processes and drive operational excellence.
• Operations/CPG experience preferred
• Experience with iPaaS/Middleware preferred (e.g. Boomi, Jitterbit)
• Bachelor’s degree preferred

Benefits

• You will make a huge impact as a key member of an emerging brand that’s changing the way we eat and facing explosive growth
• Working with a vibrant community of passionate team members that are driven by healthy food that tastes good and fuels your body
• We strive to foster and embed a culture of diversity, equity, and inclusion across our organization. We know it is not only critical to the success of diversity initiatives - but instrumental in creating an equitable and inclusive workplace! It also creates a positive employee experience. DEI will remain at the center of our people strategy as grow and scale our organization.
• Our culture is aligned with doing good in the world and we are committed to the environment, fairness to employees and to our customers
• Integrating into a company that is passionate about its people and their development, with consistent training and multiple forums/platforms to participate in, contribute to and learn from
• Employee benefits include robust Health Benefits packages, 401(k) plan, Unlimited PTO offering, one-time stipend for getting your home workspace setup, monthly cell phone/internet stipend, health & wellness stipends, product stipends and many other perks! 

Compensation will be competitive for the ideal candidate. Remote working may be considered for qualified candidates from a designated location in the United States (the new hire’s permanent residence, as documented in our HR System, Rippling) if willing and able to travel regularly to the Chicago office. Sufficient internet access to support video conferencing required.

At Simple Mills, we are committed to providing an environment of mutual respect and inclusion. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, past or present military service, physical or mental disability, or other applicable legally protected characteristics. All aspects of employment are decided on the basis of business need, job requirements, and individual qualifications. #LI-DNI

Simple Mills is committed to the full inclusion of all qualified individuals. As part of this commitment, Simple Mills will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@simplemills.com.