Billing Manager

The Billing manager plays a critical role in overseeing and planning billing operations, ensuring efficient EDI transmissions, and driving Billing Ops initiatives to completion. This position requires strong leadership skills to prioritize, plan, and direct the department effectively. The ideal candidate will have 2-7 years of tangible work experience in billing and EDI transaction readings with a strong understanding of utility rules and regulations, highly motivated, resourceful, and results-oriented, capable of leading by example and collaborating across the organization. This role requires proficiency in Excel and other Microsoft Office products, as well as excellent organizational and prioritization skills.

Requirements

Responsibilities:

• Manage billing processes and ensure accuracy and timeliness of invoices.

• Provide technical, administrative support for (EDI) database design, analysis, and operations.
• Interpret EDI transactions and reconcile discrepancies as needed.
• Discover, track and resolve missing and rejected EDI billing transactions
• Stay updated with utility rules and regulations to ensure compliance.
• Utilize Excel and other tools for data analysis and reporting.
• Collaborate with third party vendors, utilities, and customers to resolve Billing Operation matters.
• Identify continuous improvement opportunities and executing those initiatives.
• Analyze current processes and procedures to anticipate bottlenecks, provide management escalation, balance business needs vs. technical constraints, ensure quality, and drive bottom line results.

• Apply technology to achieve business objectives and improve processes.
• Work with Development team to improve existing billing applications and Identify automation opportunities
• Create workflow efficiencies
• Work with utility companies and Internal teams to ensure strategic planning of future Utility updates and testing.
• Demonstrate leadership ability and emotional maturity in team environments.
• Communicate effectively both verbally and in writing.
• Contribute to a positive work environment and high team morale.
• Maximize retention and contribute to achieving KPIs.

Required Job Requirements:

• BA/BS degree or above in Finance, Operations, Management, Economics, Mathematics, or related field of study or equivalent experience
• 2 -7 years of tangible work experience in billing and EDI transaction readings.
•  Strong understanding of utility rules and regulations.
• Proficiency with Excel and other Microsoft Office products.
• Demonstrate organizational and prioritization skills.
• Experience in start-ups or rapidly growing smaller organizations is desired.
• Leadership ability and emotional maturity.
• Excellent written and verbal communication skills.
•  High energy, team player, creative thinker, and strategic influencer.
•  Demonstrated ability to partner with broad cross-functional teams.
• Willingness to learn and work in a hands-on environment.
• Passionate about maximizing retention and maintaining an environment that increases KPIs and moral.

Preferred Job Requirements:

• Minimum of 2 years’ experience in an EDI Billing role.
• Experience or working knowledge of the Energy and Gas Sector.
• Management experience in a team oriented WFH (work-from-home) environment.
• Experience in billing and EDI system conversion.

What to expect

• Creative, fast-paced, and demanding environment.
• Emphasis on innovation, optimization and data-driven decision making.
• Interaction with the executive team on a daily basis.
• Challenging work and opportunities to develop technical skills.
• High-growth team and company, which means ample opportunities for career advancement.
• Results driven environment.
• Company that promotes a growth culture.

Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home