Associate Social & Content Strategist

SPCSHP (previously known as Big Spaceship) is an independent agency of creative specialists exploring new ways to engage and connect with people. We are a diverse community of "explorers, not settlers" looking to help brands make meaningful human connections through curiosity and belief. Partnering with brands like Starbucks, Google, JP Morgan Chase, Tia, Fast Twitch, and more. Remote-first with over 100 humans and constantly growing, we are thrilled with your interest in joining our crew!

We are looking for a creative, socially native, super online Associate Content Strategist to join our Social Content & Community team. The ideal candidate possesses a robust understanding of all social platforms and has a keen eye for detail. The candidate should be dialed into internet culture (memes, trends, niche TikTok communities, etc.) and constantly curious about the future of the social industry.

Roles + Responsibilities:

• Assists with social content planning, concepting, and execution (i.e. posting/scheduling)
• Supports the Senior Content Strategist in managing the Social Content Calendar
• Publish daily social content across all social channels (Facebook, Instagram, TikTok, etc.)
• Community Management including monitoring the conversation, identifying opportunities for interaction, and writing/publishing replies
• Identify opportunities for surprise & delight community moments
• Write replies that achieve client goals and build community
• Manage large user lists within custom dashboards for tracking
• Track a list of potential creators or community advocates
• Support team in collating reports about the community
• Write and contribute to editorial client-facing deliverables including content ideas and creator briefs
• Contribute to quarterly content analysis with actionable community insights
• Assist with research, including competitor audit, influencer identification, and collecting community insights
• Remaining up-to-date on industry technology and social platform news and updates
• Copywriting on social posts
• Participation in brainstorms & creative ideation 
• Communicate and collaborate with clients

Requirements

• 1+ years of professional social media experience in an agency or brand side capacity
• Must be based in the Mid-West (Chicago, Detroit, or Minneapolis) 
• Knowledge of social media trends and platform functionalities 
• Strong social writing skills 
• Strong attention to detail
• Client-facing presentation skills
• Ability to interpret quantitative and quantitative analysis
• Experience with Google Docs, Google Slides, and Google Sheets
• Proficiency in Photoshop/InDesign, Canva, CapCut or Adobe Express is a plus
• Preferable experience with social media publishing programs (i.e. Sprinklr, Hootsuite, SproutSocial)
• Comfort with social video capture and editing