Homecare Scheduler

Are you eager to build a rewarding career where you can make a difference in the lives of our clients with the spirit of Aloha?

The Company

Ho’okele Homecare was founded in 2006 with a passion for healthcare and caring for seniors and disabled individuals. This company has now been in operation for 18 years and has been recognized for a multitude of accomplishments including the 2024 Home Care Pulse Award for Employer of Choice. We mostly take pride in not only creating a positive work environment but also developing our own technology for the company.

Position Overview

We are looking for a detail-oriented, motivated and spirited individual to join our dedicated team! For a Ho’okele scheduler, we look for someone who exceeds in both customer service and organizational skills. This role requires the individual to multitask and problem-solve effectively.

Your primary responsibilities include:

• Creating and managing schedules for both clients and caregivers
• Communicating schedule information to clients and staff
• Monitoring and responding to changes in client needs and caregiver availability and communicating the changes to both staff and staff.
• Documenting and maintaining client schedules, caregiver assignments, and any relevant notes or updates
• Working collaboratively with caregivers and supervisors to meet client needs
• Assigning plan of care tasks to schedules.
• Assisting with other clerical tasks or projects as assigned

Requirements

• Excellent communication and interpersonal skills through both the phone and in person

• Ability to multitask and prioritize effectively
• Strong organizational and time management skills
• Proficiency in computer systems and software
• Detail oriented
• Able to independently solve problems as well as collaboratively with a team
• High school diploma or equivalent

Benefits

• Paid Time Off (PTO)

• Medical Benefits
• Access to Supplemental Insurance
• Discounts on movie tickets and other local vendors