Cybersecurity Operations (CSOC) Consultant

SRA’s mission is to level up every day to protect our clients and their customers. This begins with our team members and their experience. SRA prides itself on maintaining a culture where team members have a shared sense of support and belonging, consistent with our It’s Personal company value. At SRA, we prioritize transparent career pathing, varied DEI programming and community groups, competitive benefits including mental health support, and an emphasis on a sustainable, healthy, and engaging work culture. SRA has twice been named a Best Place to Work by the Philadelphia Business Journal.  

These Essential Functions, Requirements, and Skills are guidelines. If you are a candidate who does not meet this exact job description but can demonstrate excellent organization, attention to detail, professionalism, flexibility, and self-direction in your professional background, we hope you apply. SRA values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply.  

Summary/Objective  

The Cybersecurity Operations Consultant position will be part of Security Risk Advisors’ CyberSOC team. This role will be involved in the day-to-day, 24x7, operations of the SOC. This is an outstanding opportunity to work with a wide variety of tool sets and various client organizations.  

Requirements

Essential Functions  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Eyes on glass security monitoring for threats.   
• Respond to alerts, investigate to determine if they are true positive or false positive.   
• Use the latest security monitoring technologies to detect malware and hackers.   
• Use Security Information Event Management tools (SIEM), Endpoint Detection & Response tools (EDR), and Network Security Monitoring tools (NSM) such as FireEye, Fidelis, Splunk, Intel/McAfee, RSA, IBM, Symantec, Resilient, Cybereason, Tanium, CarbonBlack, Bro and Snort.   
• Thoroughly document work and present findings to management suitable for customer consumption.   

• Attend conferences and training as required to maintain proficiency.   
• Protect organization's value by keeping information confidential.   
• Ability to work non-core hours, including weekends and night shifts.  

Supervisory Responsibility  

Not applicable.  

Work Environment  

This job operates in a professional office environment or remotely as needed/required. This role routinely uses standard office equipment.  

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stand and walk. This is a largely sedentary role.  

Candidates with disabilities are encouraged to apply and email careers@sra.io with any questions. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of this role.  

Position Type/Expected Hours of Work  

This is a full-time position with 40 working hours expected weekly, from 10:30am - 7:30pm HST (4:30pm - 1:30am EST), five days per week including one weekend day. Evening and weekend work will be required as job duties demand.  

Travel  

Willingness to travel.   

Required Education and Experience  

• Bachelor’s degree in Information Technology, IT Security, Computer Science, Computer Engineering, or equivalent subject matter.  
• 1-3 years of professional experience, campus applicants are welcome.   
• Punctuality and timely attendance to external client and internal stakeholder needs. 

Preferred Qualifications and Experience 

• Strong organization skills with attention to detail.   
• A demonstrated passion for technology.   
• Work effectively as part of a team yet function well with independent responsibilities.   
• Experience or coursework around incident investigation and forensics, information security, and computer networking.   
• Interest in taking the initiative for personal growth and development.   
• Flexibility to accommodate changing schedules of client and project needs and willingness to work extended hours when needed.   
• Strong written and verbal communication skills with a high level of professionalism.     

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

EEO Statement  

Security Risk Advisors is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions at SRA are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, marital or family status, veteran status, medical condition, or any similar category protected under federal, state, or local laws.    

Benefits

Work with Experts: Robust internal training program, plus Company-paid external training. SRA recognizes the value of professional development for employees. Therefore, we encourage our employees to pursue continuing education and role-specific training. Every SRA employee is eligible to attend one training per year paid for by SRA.

Corps Training Program: Our SRA Corps training program is a six-week experience for May new hires that begins with one week of orientation at our Philadelphia headquarters. Whether new hires are interns, co-ops, or full-time consultants, SRA Corps members meet our founders, learn our values, and experience a day in the life of a cybersecurity consultant. Following orientation, Corps members return to their home office and participate in trainings such as Consulting 101, Enterprise Networks, Cloud Security and more. Our leaders provide hands-on offensive, defensive, and frameworks boot camps.

Mental Health Services: SRA has partnered with BetterHelp to provide SRA employees with free mental health support. BetterHelp connects individuals with licensed therapists for chat, video, and phone sessions.

Medical / Dental / Other (regular full-time employees only)

• Generous medical, dental, and vision benefits at different price points.
• Company-paid disability and life insurance.
• Company 401(k) plan including annual 3% safe harbor contribution.
• Free patient advocacy service that helps find care providers and resolve insurance queries.
• Free on-site wellness programming covering both emotional and physical wellness.
• Generous parental leave, sick leave, and vacation policies.
• Option to work remotely or with a flexible schedule when needed.
• Company-paid cell phone with discounted accessories.
• 1-2-3 Give Program: 1. SRA will give $1,000 to a charity of your choice. 2. If you give an additional amount (up to $1,000), then 3. SRA will match that amount up to $1,000.

(Subject to change)

To find out more about us, please visit our website at: https://sra.io