Workplace Experience & People Team Coordinator

About GBG

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

• We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow

About the team

Our Employee Experience Team is central to the success of the business. We want to be known for having 'the best and most engaged’ people in the industry. The Employee Experience Team is responsible for everything that drives just that; our employer brand, culture, internal communications, our HR infrastructure, plus our physical spaces. We're on an exciting journey, and we have the strategies in place to get us to our destination.  

The Role 

This is an exciting and varied role supporting the People team in administrative and coordination support on employee experience related activities. This includes Atlanta office needs and project coordination related to our physical offices across Americas. The tasks and projects will be wide ranging and varied and may need coordination across different time zones at times, with our workplace experience teams, so some flexibility to your working pattern may be necessary. This role reports to the Employee Experience Director Americas. 

What you will do 

This is a wide-ranging role across the team with regular duties and ad hoc tasks.  Below are examples of how you will contribute: 

Office Coordination  

• Coordination and support of office administration requirements for the Americas Region (ie. Atlanta, New Hampshire and New York) offices and support keeping track of America's office lease requirements. 
• Support the project coordination of facilities activities in the region, this involves future physical offices lease reviews, refurbishments, renewals. 
• Running of day-to-day facilities of the Atlanta office including visitor & meeting room bookings, replenishing and ordering of supplies and refreshments. 
• Report any building issues to landlords’ team as per their procedures for the Atlanta office. 

Administrative duties 

• Supporting end to end office administrative responsibilities for the Atlanta office and Managing Director with support of Chief of Staff. 
• PO creation and tracking, invoicing, monthly forecast preparation, tracking spend etc. relating to the Atlanta office and Managing Director.  
• Coordinating with building mgmt. on annual fire & safety checks 
• Managing the office cleaning provider 
• Regular visual office checks and arranging office maintenance.  
• Coordinating facilities-related task
• Visitors Management - Ensure all SOPs are followed by visitors, room booking, transportation & accommodation arrangements. 
• Catering – organize catering for office events. 
• Atlanta Office notarization for formal paperwork 

Workplace Experience: 

• Provide videos, floor plans, and marking floor plans for office rebranding as needed to the Global Workplace experience team. 
• Coordinate office renovation/refurbishments for the Americas offices 
• Office space management; including Health & Safety, Supporting regional Business Continuity Plan annual updates with relevant Americas stakeholders.  

Supporting our New Starters / Leavers processes in the ATL office. This includes: 

• Coordinate with building management for Building access cards and with IT Services for office door pass  
• Collect the cards from both building management and IT Services  
• Photo printing for access cards 
• Collect/return access cards and inform building management + IT Services for new joiners/leavers.  
• Support the process of Induction of new joiners for Americas with other People Operations Team members.  
• Scheduling events, invitations and contributing to project work as required. 

Requirements

• Demonstrated project coordination, organizational skills ,and attention to detail with an ability to prioritize workload to ensure deadlines are met 
• Proficient in Outlook and the Microsoft Suite – MS Teams a plus 
• Strong written and verbal communication skills, as well as exceptional interpersonal skills 
• A commitment to excellence and drive to deliver solutions 
• A high degree of responsiveness with a quick, high-quality turnaround 
• The ability to work independently, maintain confidentiality, and show initiative when needed. 
• Someone confident with ambiguity, and able to suggest improvements to processes, whilst deploying high attention to detail. 

Benefits

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!

Next steps

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!