Senior Operations Coordinator

Amplio is the top AI-powered asset recovery firm. Our clients leverage Amplio’s to resell their surplus and used equipment, providing it with a second life and preventing it from ending up in landfills. They benefit from higher recovery rates and exceptional customer service. We handle everything from valuation to logistics for our clients, providing them with a hassle-free, turnkey solution.

Our clients love what we do - and now we’re building our operations team to delight a lot more of them. Join us to fuel our company and your career’s growth at a dynamic startup. We’re looking for a Senior Operations Coordinator that wants to push their skills to the next level by not just keeping sellers and buyers coordinated, but also finding new ways to delight them. Our company’s culture is rooted in collaboration, learning, and dedication; everyone works hard towards our common goal of growth, and everyone contributes their thoughts and ideas to continually improve the company and our jobs.

Fast career growth: By joining early in Amplio’s life, you have the opportunity to thoughtfully build our operational processes, and eventually, our operations teams. This position offers a fast track to moving into operations management and helping us scale the business.

Key Responsibilities:

• You’ll be the “front line”, delivering the highest level of service to our sellers and buyers, making sure transactions happen smoothly and inventory is delivered effectively.
• Proactively and quickly work to resolve issues when they arise throughout the lifecycle of a transaction including clearly communicating with sellers and buyers and providing swift resolution to challenges
• Your team will:
• Timely onboard new sellers and new buyers by gathering all the needed information
• Leverage internal tools to process inventory data and distribute it to potential buyers
• Seamlessly coordinate day-to-day logistics operations with internal and external partners
• Execute the end-to-end movement of freight shipments from our sellers to buyers
• Coordinate site visits to inspect and/or catalog inventory where required
• Ensure that the customer experience team is meeting its objectives through solid project management, follow-up and task management and assignment.
• Monitor and update operational systems and procedures to maintain efficiency and compliance.
• Assist in preparing data, reports and documentation for internal and external stakeholders.
• Contribute to process improvements by identifying bottlenecks and suggesting new approaches to streamline operations.

Requirements

• Able to work in-person 4 days/week in the Atlanta office
• 4-7 years of experience in operations, administration, or a related field, preferably in a tech or supply chain environment.
• Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficiency in Google Suite and experience with collaboration tools like Slack.
• Ability to work independently and collaboratively in a team environment.
• Ability to calmly and effectively work through solving problems in a fast-moving environment
• Attention to detail and strong problem-solving skills.
• Desire to grow and learn within the operations function.

Benefits

• 100 % Medical / Dental / Vision for you and your family
• Equity
• Flexible PTO
• Office and travel stipend

Amplio is an equal opportunity employer, and we value diversity at our company. We do not just accept diverse backgrounds, we celebrate them. Our company, the work we do, and our partners benefit from the value of a diverse team. No team member's value lies alone in their diversity, and because we value diversity so highly, we reiterate that all hiring and employment decisions are made on merit, performance, competence, and business needs. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.