Senior Financial Aid Advisor

MDT Institute is a newly established educational institution in Duluth, GA. Our parent corporation has been successfully helping students achieve their educational goals since 1997. MDT Institute is institutionally accredited by the Accrediting Bureau of Health Education Schools (ABHES). We are currently seeking a full-time Senior Financial Aid Advisor to join our team of exceptionally motivated and passionate professionals. This is an opportunity for a determined individual to help prospective students understand their financial options to further their educational and career goals.

SUMMARY:

This person takes responsibility for high quality customer service specific to student accounts by implementing the college financial aid procedures, policies, and guidelines. Person interacts with students, parent, and the public community on a daily basis. Must be able to communicate financial information in a professional and courteous manner, to help students and parents understand their financial accountability to the college. Participates in school activities such as graduation exercises, open houses, and new student orientations. Vigorously upholds a culture of personal integrity, discipline, and accountability. If you are looking for a rewarding career with the personal satisfaction of having a chance to make a difference to yourself, your team, and to your students, we encourage you to apply today.

DUTIES & RESPONSIBILITIES:

• Provides students with exceptional customer service in the office, via telephone, email, and virtual meetings
• Assists with financial aid application and packaging processes
• Creates students financial estimates based on financial aid availabilities
• Responsible to verify and explain financial aid awards and charges associated with the student estimates
• Partners with Admission staff to ensure the student completes the enrollment and financial aid process in a timely manner
• Reviews and interprets applicable principles, federal, and/or state laws and regulations in the course of official duties
• Communicates with our third party financial aid servicer and is the campus liaison between them and the students
• Serves as a member of the appeals committee
• Participates in quality assurance review and serves as the record review analyst to ensure compliance with all applicable laws and regulations
• Performs other duties as assigned.

Requirements

• Bachelor's degree or higher
• A minimum of (3) years of professional experience in financial aid office.

• Strong listening, problem analysis and solving skills.
• Organizational skills with an attention to detail.
• Has stress tolerance and resilience when responding to challenging customers.
• Ability to work alone or within a team.
• Ability to comprehend, analyze, interpret, and apply established law, regulations, procedures, precedents, and guidelines.
• Ability to keep confidentiality of student/parent financial and personal information.
• Ability to work in a fast paced/demanding environment.

Benefits

Full-time employees are eligible for the following benefits package which includes:

• Health, Vision, Dental, and life insurance plan
• Paid Vacation, sick days and holidays
• 401(k) Plan with employer match
• Professional development with CE credits and more