Reductions Specialist

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. From MRIs to tests for TBIs, our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

We’re doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

We’re looking for a Reductions Specialist at an exciting time - we’ve successfully launched multiple platforms and products, raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY.

WHAT YOU WILL BE GETTING INVOLVED IN

At Scan.com, we're on a mission to simplify and accelerate access to diagnostic imaging for patients and clinicians. As a Reductions Specialist, you'll play a crucial role in achieving this goal by balancing financial objectives with maintaining strong professional relationships. We're seeking an individual who thrives in a detail-oriented, fast-paced environment who's passionate about personal injury case processes.

This is an in-office position, Monday through Friday, 9am - 5pm. After completing training, there will be hybrid flexibility in the role, with the option to work from home 1-2 days per week.

As an early stage business, you can expect your role to develop over time. However, some of the types of things you could be getting involved in are:

• Engaging with personal injury attorneys to negotiate payment amounts on behalf of the company
• Partnering closely with internal teams to gather relevant case information
• Maintaining detailed records of negotiations, outcomes, and agreements
• Building strong internal and external relationships

THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE

• Optimize the reductions processes to support business growth
• Consistently negotiate settlement amounts that align with company financial goals
• Maintain a high level of satisfaction from internal stakeholders and external parties regarding negotiation outcomes and professionalism
• Develop insights for leadership highlighting negotiated reductions, savings achieved, and opportunities for further improvement
• Stay up to date on relevant laws, industry trends, and negotiation best practices to improve effectiveness

WHAT YOU MIGHT BRING TO THE TABLE:

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value:

• Proven experience confidently negotiating settlements in the legal industry
• Familiarity with personal injury claims, medical billing, and lien reduction practices
• Outstanding verbal and written communication skills
• Demonstrated ability to build and maintain trusting professional relationships

HOW WE WILL INTERVIEW YOU:

We keep our interview process short and sweet, and we’re a nimble team that can progress at pace. Here are the stages you can expect, but we might switch up the order of each step depending on team availability:

1. Introductory call/interview with Sam, our Senior Talent Partner. The call is via telephone and will last around 30 minutes.
2. Should it feel like there is an initial fit for all, we will invite you our office for an in-person interview.
3. Offer!

BENEFITS:

We go beyond the basics with our benefits package. Here’s what you can expect from us:

• Salary range of $50,000 - $55,000
• 401k
• Healthcare, Vision and Dental
• All the equipment needed for you to do your role effectively
• Flexible working
• Remote or hybrid working options
• Personal Development budgets
• 18 days PTO plus public holidays
• 10 paid sick days
• Inclusive policies designed by our team, for our team

DIVERSITY AT SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.

We look forward to receiving your application!