Email Support Customer Service
Spa Sydell Integrative Aesthetics
Alpharetta, georgia
Job Details
Full-time
Full Job Description
Description
Spa Sydell has been a pacesetter in the evolution of personal care since 1982. Spa Sydell's mission is to provide a satisfying and giving relationship with our employees by providing a healthy, professional, and caring environment through personal and company growth, diversity, and empowerment.
We are looking for a detail-oriented and customer-focused individual to join our team as an Email Support Customer Service Representative. In this role, you will provide exceptional customer service by responding to customer inquiries and concerns via email. You will also assist with other administrative tasks as needed.
Job Responsibilities:
- Respond to customer inquiries and concerns promptly and professionally
- Resolve customer issues and complaints with empathy and patience
- Provide product and service information to customers
- Assist with administrative tasks, such as data entry and filing
- Ensure customer satisfaction and strive for first-call resolution
Requirements:
- Excellent written communication skills
- Strong problem-solving skills
- Ability to work independently and in a team environment
- Attention to detail and ability to multi-task
- Experience with customer service and email support preferred
Requirements
Job Requirements:
- Excellent written communication skills
- Strong problem-solving skills
- Ability to work independently and in a team environment
- Attention to detail and ability to multi-task
- Experience with customer service and email support preferred