Client Partner

As a Client Partner, you’ll focus on building trusted relationships and driving growth across client accounts. Here’s what the role entails:

• Partner with Key Stakeholders: Work closely with client decision-makers to identify challenges and present relevant solutions. Collaborate with delivery teams and CTOs to propose tailored, impactful strategies.
• Expand Our Footprint: Map the client’s organization to uncover opportunities for expanding our services. Be a trusted partner to senior-level sponsors, engaging in meaningful conversations about their business needs.
• Drive New Opportunities: Lead the process for new proposals, from scoping and service mapping to contract execution. Ensure seamless collaboration between internal teams and the client.
• Strategize for Success: Create and execute account plans that cover financials, growth strategies, and competitive insights. Proactively resolve risks and issues to ensure account stability and growth.
• Leverage Partnerships: Tap into the partner ecosystem within client accounts. Collaborate with partner managers, executives, and customers to maximize opportunities.
• Showcase Success: Develop client case studies and encourage participation in industry events. Use these references to drive new business leads.
• Collaborate on Delivery: Work with delivery teams to align on resource planning, forecasting, and meeting revenue targets.

Requirements

We need someone who brings:

• Proven Client Management Experience: At least 10 years in a client-facing role like Client Success Partner or Senior Account Manager, managing a portfolio of accounts worth $10M or more.
• Digital Transformation Expertise: Experience leading complex digital transformation programs from ideation to execution and ongoing support.
• Sales and Growth Skills: A strong ability to upsell and cross-sell services with a creative problem-solving approach.
• Strategic Thinking: Skilled at identifying client needs, mapping organizations, and positioning services effectively.
• Leadership in Ambiguity: Confident in navigating complex situations and guiding teams toward success.
• Tech Savviness: Quick to learn and apply new technology concepts in client conversations to open new doors.
• Communication and Teamwork: Strong communication and leadership skills, with experience working in multi-geo, cross-functional teams.

What’s in It for You?

• Hands-on experience with transformative business programs across industries
• Opportunities to grow as part of our ambitious expansion plans
• Exposure to cutting-edge projects and global teams
• A competitive salary, benefits, and a flexible schedule
• Professional development to help you grow your expertise

About Us:

We’re a digital-first technology services provider that empowers Fortune 1000 companies to accelerate growth and gain a competitive edge. Our expertise includes digital transformation consulting, omnichannel customer experience, big data analytics, artificial intelligence, cloud migration, and development.

Join us and be part of the future of business transformation.