Administrative Assistant- Talent Acquisition

We are looking for a responsible Administrator and Talent Acquisition Specialist to maintain a successful remote continuous care program. This post has been created by the parent company (Hive LLC) on behalf of the newest company in the family, 315 Health (315health.io).

You should be familiar with or willing to learn about the billing codes and expectations for the services we provide which include remote patient monitoring, chronic care management, and remote therapeutic monitoring.

For this role, you will have three primary responsibilities: administration, talent acquisition, and onboarding.

Administration duties include supporting the adherence to company protocols related to workflow, communication, and the handbook. You will handle time-off requests and liaise with the HR department as needed.

Talent acquisition duties include communicating and promoting a welcoming family-like culture for our applicants, candidates, and employees. You will oversee our full-cycle recruiting. Responsibilities include sourcing candidates through various channels, scheduling interviews, sharing important information about our company and expectations for the interview, and leading interview sessions for a variety of roles. To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with potential hires. You will carry new hires from application all the way through to their first day of training. Ultimately, you will create strong talent pipelines for our company’s current and future hiring needs.

Onboarding duties include helping new employees adjust well to our work environment. You will continue to communicate company and position details to new hires before their start date as you have done already through the interview process. You will work with the HR department to verify all paperwork has been received. You will coordinate the shipment of the new hire’s equipment, as well as conduct a tech check prior to the new hire’s start date;

Responsibilities

• Coordinate with Director of Administration and owners to identify staffing needs
• Forecast quarterly and annual hiring needs by department
• Assist in designing job descriptions and interview questions that reflect each position’s requirements

• Be familiar with interview plans and selection procedures, including one way video interviews, assessments and virtual interviews
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System
• Organize and attend job fairs and recruitment events (virtually)
• Foster long-term relationships with past applicants and potential candidates

• Acquire hiring approval from Administration for selected candidates
• Gather and process paperwork, like contracts and non-disclosure agreements
• Send offer letters (via ATS)
• Navigate counteroffers with guidance from DOA and owners
• Conduct background check and drug screening (via ATS)

• Send new employee onboarding link (via email)
• Address new hires’ queries regarding their contracts and payroll
• Craft and send emails with information about the company and position, including work schedules and other expectations
• Coordinate shipment of onboarding kits (computer equipment, t-shirt, notebook)

• Welcome new employees’ upon their arrival and host the Meet & Mingle event
• Introduce team members
• Liaise with implementation specialist/practice staff to acquire EMR access and phone set up for Patient Enrollment Specialist and RNs
• Inform employees on their first tasks (e.g. which programs to download, websites to bookmark, and login credentials)
• Conduct a pre-hire tech check in which you ensure new hires have properly set up their hardware and software

• Maintain staff records
• Approve time off for staff members
• Answer queries from clinical liaison and nurses
• Work with our graphic designer regarding employer branding initiatives

Requirements

• Proven work experience as a Healthcare Administrator, Medical Office Manager and/or Talent Acquisition Specialist or similar role preferred
• Experience with administrative and accounting procedures
• Familiarity with databases and spreadsheets (especially MS Excel)

• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Communication skills with a problem-solving attitude
• Hands-on experience with full-cycle recruiting
• Knowledge of Applicant Tracking Systems (ATSs), specifically Workable

• Familiarity with social media, resume databases and professional networks
• A keen understanding of the differences between various roles within organizations
• BS degree in Healthcare Administration or Business Administration, with a qualification in healthcare preferred
• BSc in Human Resources Management or relevant field preferred

This is a multifaceted role that requires someone who is willing to learn as well as teach others. In this role, you must operate as a team to be successful. Ability to delegate and manage time wisely is essential. Open communication is a must.

Please note our interview process: application reviewed, one way video interview, workplace personality assessment, interview through Microsoft Teams, offer extended if applicable

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Full Time, Salaried 50-60k