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Sales Chat Representative - TMP 6-3

OneTouch Direct

Tampa, florida


Job Details

Full-time


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Full Job Description

Sales CHAT Representatives

Guaranteed hourly base pay + UNLIMITED COMMISSIONS.

(ONSITE POSITION) 4902 W Sligh Ave., Tampa, Florida 33634

At OneTouch Direct we provide a positive culture-focused environment where we appreciate and recognize our people. Our diversified business is seeking experienced and motivated Sales CHAT Representatives to represent T-Mobile. If you are up for a challenge, earning UNCAPPED WEEKLY COMMISSIONS, and have a passion for tech products and gadgets, we cannot wait to see your resume!

SHIFT:
Training: Sunday-Thursday 12 pm-9 pm (2 weeks)

Nesting: Sunday-Thursday 12 pm-9 pm (2 weeks)

Production: Sunday-Thursday 3 pm - 12 am

WHAT YOU’LL DO:

  • Handle calls through a blended call queue working customers through the sales cycle
  • Contact potential or existing customers to inform them about a product or service
  • Ask pertinent questions to understand the customer’s requirements.
  • Recommending solutions by cross-selling and upselling.
  • Accurately take and process customer orders.
  • Consistently provide a great customer experience

Requirements

  • 1+ years of sales experience is an asset, but not required.
  • Hospitality or call center experience is an asset, but not required.
  • Excellent communication and written skills
  • Computer skills including typing, navigating multiple tabs, windows, and systems.
  • Passionate about resolving issues and creating a great customer experience.
  • Dynamic personality with high energy
  • Ability to multi-task, prioritize, and manage time effectively.
  • Strong phone presence and experience dialing dozens of calls per day
  • Minimum of High School Diploma or equivalent is required.

Benefits

  • Full-Time Hours: 40 hours per week schedule
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! ·
  • Supportive Environment: Classroom training, plus ongoing support for your success!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Culture: Diverse, welcoming culture with Employee Resource Groups
  • Referrals: Refer a friend and earn up to $2,000 per person!

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