Quality Manager (Cleared)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts, Inc. (ITC) is seeking an experienced Quality Manager to support a DOD SOCOM opportunity. ITC will provide the Government with program management and services related to emerging technology solutions including Enterprise Architecture (EA) and data science, application development and management support, training, and enterprise ecosystem support.

Responsibilities:

• Establish and maintain quality assurance protocols, testing procedures, and performance standards that align with DoD regulations and project requirements.
• Responsible for the implementation of policies and procedures to ensure adherence to quality standards.
• Oversee the execution of quality tests, such as functional, performance, and security testing, on DoD projects, and ensure that any defects or issues are identified and addressed promptly.
• Monitors and audits processes, deliverables, and reviews against established standards conducting a continuous analysis of quality defects and deviations.
• Identifies deficiencies or gaps in quality assurance activities and develops solutions to ensure adequate and robust quality processes.
• Lead the QA team, ensuring effective collaboration with engineering, development, and project management teams to address quality-related issues and implement improvements.
• Prepare detailed reports on quality metrics, test results, and process improvements, and present findings to DoD leadership or project stakeholders.
• Optimizes processes to comply with existing and new requirements.

Location: On-site in Tampa, FL

Requirements

Junior level: 0-3 years relevant experience and a BA/BS degree,

Journeyman level: A Bachelor's Degree and 3 - 10 years of relevant experience

Senior level: 10 years of experience and a MA/MS degree.

Substitutions for education:

• Associate's Degree plus 4 years work experience may be substituted for a Bachelor's Degree
• Bachelor's Degree plus 8 years work experience may be substituted for a Master's Degree
• 6 years work experience may be substituted for a Bachelor's Degree
• 12 years work experience may be substituted for a Master's Degree

Preferred Skills:

• In-depth understanding of DoD-specific quality regulations, standards (e.g., MIL-STD, ISO 9001), and acquisition processes.
• Proficiency in various testing methodologies (e.g., functional, performance, security testing) and quality control techniques, including statistical analysis and root cause analysis.
• Strong project management skills, including the ability to lead a QA team, manage schedules, and coordinate quality efforts across multiple departments.
• Ability to analyze quality metrics, interpret test data, and generate meaningful reports that inform decision-making and continuous improvement initiatives.
• Strong problem-solving and analytical skills
• Excellent communication and collaboration abilities
• ability to work with Teams, but self-motivated to complete projects on your own.
• Ability to work fully on-site with minimal accommodation

Clearance Requirements:

• Must have at a minimum active DOD Top Secret.
• US Citizen residing in Tampa, FL area.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.  ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.  

#ITCCareers