Pre-Litigation Personal Injury Case Manager

About Us:
At Hancock Injury Attorneys, we champion justice and compensation for our clients. We maintain a high team-to-client ratio which allows our team to provide nothing less than exceptional client service while at the same time providing an ideal work-life balance.   

Position Overview:
We are seeking a Pre-Litigation Personal Injury Case Manager with Florida law experience who will know how to do the job on day one. If you’re a skilled professional who values working with lawyers and other team members who hold as a core value that everything done should be in the best interest of the client, we welcome you to join our AV-rated firm in Tampa.

As a case manager, you will be responsible for opening files, client communication, medical management, requesting records, preparing demands, negotiating medical bills and preparing closing statements.

Key Responsibilities:

• Manage a caseload of approximately 50+ pre-litigation personal injury cases under partner supervision.
• Maintain communication with clients, ensuring they feel supported and updated.
• Interact with medical providers, insurance adjusters, and monitor medical records for treatment compliance.
• Prepare demand packages, assist with negotiations, and handle closing statements.
• Negotiate medical balances and review records to resolve billing issues post-settlement.

Requirements

Qualifications:

• Education: Associate’s degree or higher (preferred)
• Experience: Minimum of 5+ years as a Plaintiff’s pre-litigation personal injury case manager (in Florida), with the ability to manage cases independently from day one
• Software Proficiency: Knowledge of Filevine (preferred), Office 365 (Outlook, Word, Excel, SharePoint), and Zoom
• Other skills highly valued: Strong organizational, detail-oriented, and communication skills with a client-first approach

Benefits

• Base Salary: Starting at $65,000 with potential for an increased offer for the right candidate
• Bonuses: Quarterly performance-based bonuses ($1,500+ per quarter) and additional bonuses for Google Reviews (average $200-$900)
• Time Off: Generous holiday plan, including a week off between Christmas and New Year’s and Paid Time Off during the year
• Benefits: 401(k) with matching, health insurance, paid parental leave

How to Apply:
Submit a cover letter detailing your experience and interest in the role, along with your resume. Direct inquiries to the firm are not encouraged; we will reach out to candidates of interest.

Thank you for considering a career with us. We wish you success in your job search.