Night Manager

Job Overview

We offer unlimited PTO!

City Wide provides building maintenance services to commercial properties and is seeking a manager to oversee buildings in a territory, manage service providers, and work with the account manager on resolving customer issues.

As a City-Wide Night Manager, you will develop and maintain productive working relationships with service providers, communicate with the account manager about any issues that need immediate attention, make recommendations of service providers for work assignments, and inspect buildings. In the buildings you oversee, you will be responsible for inspecting, organizing, managing, and maintaining records and inventories.

Preferred Qualifications:

• Demonstrated ability to work effectively in a team environment
• Excellent communication skills
• Energetic, hard-working, dependable, and detail-oriented
• Previous management experience
• Bilingual (Spanish) is a MUST

Requirements

• 6 months of related experience and/or training
• High school diploma or equivalent (GED)
• Solid understanding of basic business math
• Strong MS Office experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Prompt, regular attendance

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

8 hour shift

Evening shift

Application Question(s):

• A client is upset about a service delay. He's speaking loudly and attracting attention.

What would you do?

A. Acknowledge his feelings and explain how you'll try to speed things up

B. Politely ask him to calm down and explain that getting upset won't help speed things up

C. Explain that all clients are equally important and you're doing your best

D. Suggest he contact the customer service hotline

E. Direct him to speak to your supervisor

• A guest leaves a very positive, detailed online review about their experience at your hotel.

What would you do?

A. Reply publicly thanking the customer and mention an upcoming promotion

B. Reply and publicly offer a discount for a future stay

C. Create a broadly applicable thank you message that you can send to all positive reviewers

D. No response is required; focus on responding to any negative feedback

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Port Saint Lucie, FL 34952 (Required)

Ability to Relocate:

• Port Saint Lucie, FL 34952: Relocate before starting work (Required)

Work Location: In person

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.