International Logistics Planner

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started.

How You Will Make an Impact

Frida is looking for an Inbound International Logistics Planner to join our operations team based in Miami, FL. Reporting to the Inbound Logistics Manager, the selected candidate will plan our shipments, book the freight costs, and track all international inbound container shipments to ensure the on-time flow of inventory from our international vendors to our distribution center in the most cost-effective manner. Responsibilities to include:

• Review booking request from our International vendors to determine shipment method
• Interact with our freight forwarder and international vendors to provide timely response to their booking requests
• Quote and record spot rates thru our network of freight forwarders for our international shipments to track potential savings
• Determine opportunities for consolidation and facilitate bookings with vendors and freight forwarders to take advantage of consolidations to maximize container usage and freight costs
• Secure carrier bookings for International Inbound shipments thru our network of freight forwarders to move our product to our Distribution Centers based on rates and fees solicited
• Assist In rollout of new PO Booking/Track and Trace system as well as Intransit transactional flow in NetSuite to ensure data quality
• Provide updated ETA (estimated time of arrivals) on international shipments In the Frida ERP system (NetSuite)
• Monitor container arrivals and book drayage to our distribution center based on spot rates recorded to ensure we are minimizing freight costs
• Monitor and record inbound international shipments for transit delays and communicate any changes to manager to ensure shipment delays are escalated for supply planners
• Monitor and record drayage shipments for delivery appointments and container unloading arriving at our Distribution Centers to mitigate all demurrage and other penalty charges In order to minimize unplanned accessorial freight costs
• Escalate shipment performance issues against contractual obligations, service levels, and business expectations

What You Will Need

• 2+ years of relevant logistics work experience
• Ability to use MS Excel to document shipments, rates, appts, and carrier details
• Familiarity with ocean shipment, port pickup, and container accessorial protocols 
• Attention to detail and proactive desire to monitor shipments and carrier updates
• A self-starter with ability to communicate and escalate frequently in order to understand the cross functional dependencies within Frida.
• Ability to negotiate with carriers on rates and fees
• Ability to work in a fast-paced environment in which requirements & priorities constantly change
• An ability to be an excellent communicator with strong interpersonal and listening skills

Who You Will Work With

Frida is an organization that values collaboration and community. As the Inbound International Logistics Planner, you will work closely with Operations and Fulfillment teams. 

Our Ways of Working

Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.

Why You Will Love Working at Frida

• Robust health benefits including:
• Comprehensive medical, vision, and dental plans
• Employer paid life insurance
• Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability 
• FSA & HSA
• 401k matching up to 4% with immediate vesting
• Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater 
• Flexible paid pregnancy and parental leave
• Weekly wellness programming including manicures & pedicures, massages, and carwashes
• Dog friendly office - feel free to bring your best buddy with you to work! 
• Learning & development opportunities for professional and personal growth
• Company-wide events & outings- we know how to throw a party! Team engagement is at the epicenter of our culture, whether it’s getting together for our annual Fam Jam bash or giving back to our community through a day of service
• Exclusive employee product discounts