Human Resource Manager - Credit Union Financial Services

Position Overview: We are seeking a dynamic and experienced Manager of Human Resources to lead an HR team and drive excellence across all human capital functions within a financial institution. This role reports to the CHRO and is pivotal in aligning HR strategies with business goals, ensuring compliance, and enhancing employee satisfaction. If you are a strategic leader with a passion for empowering teams and optimizing HR practices, we want to hear from you!

Key Responsibilities:

Human Resource Leadership:

• Lead and mentor the HR team, empowering staff, delegating responsibilities, and fostering professional growth.
• Refine and enhance HR processes and systems, recommending improvements to drive efficiency.
• Develop and implement HR strategies that align with our organizational goals.
• Establish and monitor metrics to support HR and credit union objectives.
• Demonstrate expertise in employee relations, labor laws, and company policies.
• Create and manage programs that align workforce capabilities with strategic objectives.
• Assist in preparing and monitoring the annual HR budget.
• Collaborate with external HR consultants, attorneys, insurance brokers, and vendors.
• Build and maintain strong relationships within the organization, promoting trust and collaboration.
• Handle sensitive information with the utmost discretion.

Compensation & Benefits Administration:

• Oversee competitive compensation and benefits programs, ensuring First Commerce remains an employer of choice and complies with legal requirements.
• Manage wage and salary structures, job descriptions, pay policies, and incentive systems.
• Conduct market research to establish competitive pay practices.
• Monitor compensation practices for effectiveness and cost-efficiency.
• Administer and recommend enhancements to benefits programs to boost employee satisfaction and retention.
• Supervise wellness initiatives to promote staff health and well-being.

Payroll Administration & Workforce Planning:

• Administer and optimize HR software for payroll and benefits management.
• Oversee bi-weekly payroll processes and reporting.
• Develop payroll budgets and implement pay structure revisions.
• Utilize workforce analytics to support strategic planning and decision-making.
• Maintain and monitor full-time equivalent (FTE) reporting, recommending standards as needed.

Labor Law & Regulations:

• Ensure compliance with federal and state HR regulations and requirements.
• Represent the organization at hearings as necessary.
• Develop, update, and enforce HR policies and procedures.
• Manage employment contracts and policies related to conflicts of interest and non-solicitation.
• Maintain historical HR records and enhance employee relations.
• Lead compliance efforts with governmental and labor legal requirements.

Employee Wellness, Safety & Recognition:

• Foster a positive, engaged, healthy, and safe work environment.
• Implement and oversee workplace safety procedures and best practices.
• Conduct job evaluations and implement strategies to boost productivity.
• Address employee concerns and grievances effectively.
• Administer exit surveys and analyze results to enhance employee experience and retention.

Team Member Relations & Workplace Policies:

• Act as a liaison between management and team members, resolving work-related issues and addressing inquiries.
• Advise managers on organizational policies and sensitive matters.
• Maintain and update the Employee Handbook and employment practices.
• Recommend practices to enhance employee engagement and motivation.
• Provide guidance on HR issues and policies to improve productivity and reduce legal risks.
• Engage in management coaching and resolve employee grievances.

Leadership Duties:

• Ensure exceptional service delivery in line with Service Standards.
• Manage departmental quality and efficiency, setting and meeting service level expectations.
• Prepare and analyze reports for management.
• Develop and implement cost-saving measures and manage resources effectively.
• Set and pursue ambitious goals, demonstrating persistence and strategic risk-taking.

Additional Responsibilities:

• Perform duties in accordance with Board of Directors' policies and state laws.
• Adhere to regulatory requirements such as Reg E, BSA, OFAC, and CIP.
• Support First Commerce's Vision, Mission, Core Values, and Service Standards.
• Attend meetings as required and adhere to organizational policies.
• Perform other duties as assigned.

Requirements

Requirements:

• Extensive knowledge and experience in employment law, compensation, benefits administration, payroll, organizational planning, employee relations, and safety.
• Exceptional oral and written communication skills.
• Strong interpersonal and coaching abilities.
• Proven track record in leading and developing HR staff.
• Proficiency in Microsoft Office Suite, especially Excel, and database management.
• Advanced analytical skills for human capital metrics and reporting.
• High level of confidentiality and organizational skills.
• Ability to travel across all Financial Center locations.

Education and Experience:

• Bachelor’s degree or equivalent in Human Resources, Business, or Organizational Development.
• Minimum of 3+ years of progressive HR leadership experience.
• Specialized training in employment law, compensation, organizational planning, payroll, and employee relations.
• PHR/SPHR, SHRM-CP/SHRM-SCP, or CEBS certification preferred.
• Active involvement in HR networks and community activities.

Competencies:

• Integrity and Honesty
• Social Competence
• Written Communication
• Continual Learning
• Creative Entrepreneurship
• Developing Others
• Accountability
• Customer/Member Service
• Decisiveness
• Problem Solving
• Business Acumen
• Influencing and Negotiating

Physical and Mental/Emotional Requirements:

• Ability to perform a range of physical activities and handle multiple priorities under stress.
• Capability to lift/move up to 25 pounds occasionally.
• Professional demeanor with a commitment to customer service and discretion.

Interested candidates should include a cover letter with their resume that clearly outlines their experience related to this role.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• The chance to make a significant impact on the company's success and employee experience.
• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development