HR Learning Specialist

The HR Learning Specialist provides companywide learning content design, development, and administrative responsibility for the Learning Management System (LMS). This position is a part of the team that focuses on supporting the learning and performance culture at Shepard.

Essential Job Duties

Learning Management System Administration

• Coordinate LMS activities for training events including registration, scheduling training rooms, sending notifications, scheduling attendees and facilitators, and creating and preparing course materials including evaluations and handouts
• Understand and adhere to current compliance policies and procedures such as anti-harassment training, understanding the differences in regulations based on location and branches
• Ensure consistency, accuracy, and timeliness of data uploads into the LMS including adding and deleting courses, as well as creating and maintaining learning objects

• Assist with the response and close out of issues received in the Learning and Development email alias
• Develop and manage professional development learning paths and role frameworks for input and tracking in the LMS. This may include partnering cross-functionally to identify role-specific training requirements.

Learning Content Development, Design, and Management

• Create engaging content, including presentations and online resources (e.g. Learning SharePoint site and virtual instructor-led training material) with a focus on diverse learning perspectives

• Develop and/ or research options for learning content based on the needs of the organization and specific functions
• Conduct thorough learning needs assessments ensuring outcomes provide robust metrics and deliver against identified key performance indicators (KPIs)
• Support other learning and performance projects as needed

Requirements

• Demonstrate Shepard’s Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork

• Ability to perform as a responsible ESOP owner making daily decisions to benefit the client and the company
• Treat all internal and external customers with courtesy and respect, as outlined in our corporate policies and procedures, as well as Shepard's Blue Diamond Customer Service Program
• Bachelor’s Degree in a related field; experience and/or training/certification may be substituted for formal education
• Experience as a Training Coordinator, Learning Specialist, Learning Facilitator, Instructional Designer, or similar role
• 3+ years of experience with the use of learning management systems required, strong plus for experience with Cornerstone LMS
• Proficiency in learning design software such as Adobe Captivate, Articulate
• Storyline, or other eLearning programs with an aptitude for new software and applications 
• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent presentation, written, and verbal communication skills
• Ability to maintain confidentiality
• Ability to work on multiple tasks simultaneously in a fast-paced environment

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business needs, job requirements, individual qualifications, and merit.