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Front Desk Representative- Hilton Garden Inn, Fort Myers

Lafrance Hospitality

Fort Myers, florida


Job Details

Full-time


Full Job Description

We Want You to Join Our Team!

Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you!

The Hilton Garden Inn hotel located in Fort Myers, FL is currently hiring for a Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities.

As a Hilton Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy.

This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.

Pay: $14 - $15 Per Hour

DailyPay - Get Paid Any Day!

Refer a friend once you join and earn up to $500!!!

Responsibilities:

  • Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
  • Answer the phone in a professional and helpful manner.
  • Follow procedures for posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable about emergency procedures and hotel policies.
  • Practice punctuality for scheduled shifts.

Shifts: 7am-3pm, 3pm-11pm (Must have weekend availability)

Keywords: Hotel, Hospitality, customer service, front desk

Requirements

  • OnQ System Experience a plus
  • Hotel experience is a plus
  • Multitasking
  • Customer service skills

Benefits

  • Full Time Benefits: Health & Dental Ins, PTO, 401K Matching
  • DailyPay - Get Paid Any Day !
  • Tuition Reimbursement
  • Brand Wide Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training

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