Director of Continuous Improvement & Quality

Travel: Up to 50% travel expected

Job Summary

The Director of Continuous Improvement and Quality is responsible for leading and implementing strategies to drive continuous improvement and ensure the highest level of quality across all aspects of the organization. This role involves developing and managing initiatives, processes, and standards that enhance operational efficiency, optimize performance, and elevate customer satisfaction. The Director will work closely with cross-functional teams, senior leadership, and stakeholders to identify improvement opportunities, establish quality benchmarks, and champion a culture of continuous improvement throughout the organization.

Benefits Include
Medical, Dental, Vision, Highly Competitive PTO Accrual, 10 Paid Holidays, Life Insurance, AD&D, Short/Long-Term Disability, 401K with Company Match, Pet Insurance, Optional Supplemental Insurances, Legal Assistance for Identity Theft, Health Advocate, Tuition Assistance, Maternity and Paternity Leave, Adoption Aid, Referral Bonuses, and more.

Requirements

Develop and implement Continuous Improvement Strategies:

Lead the development and execution of the organization's continuous improvement roadmap and strategies.

Identify areas of improvement across various departments and processes.

Establish goals, objectives, and performance metrics to track progress and measure success.

Collaborate with senior leadership to align improvement initiatives with overall business objectives.

Quality Assurance and Compliance:

Establish and maintain quality management systems and standards across the organization.

Ensure compliance with industry regulations, standards, and best practices.

Develop and implement quality control measures, including audits, inspections, and certifications.

Drive the adoption of quality improvement methodologies, such as Six Sigma, Lean, or Total Quality Management.

Safety:

Drive & Enhance safety culture by leading and teaching others about job safety & risk assessment.

Develop and implement safety measures, including audits, inspections, and certifications.

Drive the adoption & use of safety methodologies, such as job safety analysis & personal protective equipment.

Process Optimization and Efficiency:

Analyze existing processes and workflows to identify inefficiencies and areas for improvement.

Develop and implement process optimization strategies to enhance productivity and reduce costs.

Lead cross-functional teams to streamline operations, eliminate waste, and improve overall efficiency.

Utilize data-driven insights and analytics to identify opportunities for process enhancements.

Performance Monitoring and Reporting:

Establish key performance indicators (KPIs) to measure and monitor safety, quality and continuous improvement efforts.

Develop reporting mechanisms to provide regular updates on performance, progress, and outcomes.

Present findings and recommendations to senior leadership and stakeholders.

Collaborate with teams to develop action plans based on performance data and drive improvement initiatives.

Training and Change Management:

Provide leadership and guidance on change management processes related to safety, continuous improvement and quality initiatives.

Develop and deliver training programs to enhance employee skills and knowledge in safety, quality management and improvement methodologies.

Foster a culture of continuous improvement through effective communication, education, and engagement.