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Customer Service and Sales Representative - Brandon

OneTouch Direct

Brandon, florida


Job Details

Full-time


Full Job Description

Inbound B2B Care and Customer Service Representatives**OVERNIGHT POSITION**

Guaranteed base pay PLUS UNLIMITED WEEKLY Bonuses!!

(ONSITE POSITION) 9314 E. Broadway Ave., Tampa, FL 33619

At OneTouch Direct we provide a positive culture-focused environment where we appreciate and recognize our top-performing people.

Representatives will handle inbound calls for AT&T business customers, helping resolve issues, in addition to providing value by offering a service or product to their account.

Become part of this exciting opportunity with the OneTouch Direct family and start earning great pay PLUS weekly uncapped earnings today!!!

Schedule:
**OVERNIGHT HOURS**
Sunday-Thursday OR Tuesday-Saturday 10pm-7am

WHAT YOU’LL DO:

  • Provide inbound customer service for AT&T business customers.
  • Capitalize on all opportunities to expand AT&T services.
  • Consistently provide a great customer experience.

Requirements

  • 1+ years of sales experience is an asset, but not required
  • Hospitality or call center experience is an asset, but not required
  • Excellent communication and written skills
  • Computer skills including typing, navigating multiple tabs, windows, and systems
  • Passionate about resolving issues and creating a great customer experience
  • Dynamic personality with high energy
  • Ability to handle high-stress situations and escalated issues
  • Respect and maintain customer and client confidentiality
  • High School Diploma or equivalent is required

Benefits

WHAT YOU’LL EXPERIENCE: ·

  • Full-Time Hours: 40 hours per week schedule
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! ·
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse, welcoming culture with Employee Resource Groups
  • Referrals: Refer a friend and earn up to $2,000 per person!

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